This IDC study provides an overview of the current state of the medical transcription outsourcing market in the United States and discusses how recent trends are impacting spending in this area.
"Offshoring has proven to be a double-edged sword," said Scott Tiazkun, program manager, U.S. IT Opportunity, Healthcare. "Although it can cut costs for a BPO, it can also raise concerns about privacy and quality of work that could ultimately impact revenue."