A Novel Look at Outsourcing in the Asset Management Industry: The Customer‘s

A Novel Look at Outsourcing in the Asset Management Industry: The Customer‘s Perspective

Published Date: August 2004

Published By: TowerGroup

Page Count: 15

Order Code: R301-1108

Questions About This Report

E-mail a Colleague

Printable Page

Fax Your Order

Description

Table of Contents

Search Inside
this Report

Similar
Products

Most of the outsourcing story has been told from the perspective of the provider, which tends to oversimplify the business value and underestimate the challenge of migrating to a shared infrastructure model. Providers, including custodian banks and technology firms, needed to actively market their services, so it was inevitable that public discussion and industry press coverage of outsourcing would put a positive spin on the subject. Even neutral industry observers interpret survey data to help support a certain perspective. When 40% of buy-side respondents indicate they plan to increase the scope of outsourcing, it is interpreted as validation of the business model. One has to wonder about the 60% that don't plan to increase their level of outsourcing.

This is not to suggest TowerGroup does not support outsourcing. Quite the contrary. We believe the model has real value and massive potential. What we are suggesting is that there is no consensus among asset managers regarding the strategic value of BPO. An individual's perspective will always be colored by his or her assessment of BPO as either a threat or a new source of revenue. Has outsourcing proven itself to be a successful business model for asset managers and their providers, or has the whole trend been overstated? The truth lies somewhere in between.

Similar Products

• Outsourcing Satisfaction 2008: An Update on the Pulse of the Market

Published Sep 2008 by IDC

• Worldwide and U.S. IS Outsourcing Services 2007 Vendor Shares: Top 10 Worldwide and U.S. IS Outsourcers

Published Sep 2008 by IDC

• Global PO Supplier Landscape

Published Sep 2008 by Everest Research Institute

• Information Technology

Published Aug 2008 by First Research, Inc.

• Vertical outsourcing trends - winning new business from mature and emerging verticals (Strategic Focus)

Published Aug 2008 by Datamonitor

• New Zealand Network and Desktop Outsourcing: Market Development 2007