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Home > Business/Finance > Financial Services > Banking
Offshore Mortgage Business Process Outsourcing: Part 1, Overview for Vendor Selection
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| Published Date:
November 2007
Published By:
TowerGroup
Page Count:
11
Order Code:
R301-1359
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| The US mortgage lending industry has attracted many offshore business process outsourcing (BPO) vendors due to its overreliance on paper-based, labor-intensive processes. The large number of mortgage BPO vendors gives mortgage lenders great choice but makes vendor selection much more difficult. Characteristics differentiating the BPO vendors include firm size, business strategy, lending process focus, IT platforms deployed, business process, security certifications, and employee training. This TowerGroup Research Note provides an overview of the offshore mortgage BPO vendor landscape, discusses evaluation criteria for vendor selection, and considers the outlook for this BPO market.
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