Offshore Outsourcing?s Soft Side, Which No Institution Should Ignore: Industry

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Offshore Outsourcing?s Soft Side, Which No Institution Should Ignore

Published Date: May 2003

Published By: TowerGroup

Page Count: 12

Order Code: R301-754

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Offshore outsourcing is evolving into a complex, sophisticated IT model with a radically new risk/reward composition. The relationship needs to be managed very differently by brokerage firms than the way they have managed relationships with traditional outsourcers, services bureaus, and independent consultants.

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