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Home  > Computers and Information Technology  >  Software  >  CRM & Customer Service

Oracle Buys Telephony@Work to Create Integrated IP-Based Contact Center/CRM Solution

Published Date: June 2006
Published By: Yankee Group
Page Count: 3
Order Code: R388-1918
 
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Oracle's announced acquisition of Telephony@Work represents an organizational convergence of contact center products, development capabilities and an integrated customer centricity focus previously unmatched in the industry.
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