Price reduced due to age.
Over the last three or four years there has been steady growth in the number of telecoms operators outsourcing specific business activities and, in some cases, the entire operation of their networks. Although failed outsourcing contracts generate tremendous amounts of adverse publicity and, even worse, damage prospects for success, there is evidence that outsourcing has been beneficial for many of the telecoms operators that have embraced it as a viable strategy.
Outsourcing can be a powerful strategic and competitive weapon. Operators need to understand the benefits they can realise through outsourcing, but must also view any benefits in the context of their own market positioning and of the level of strategic risk they would be accepting by taking this course. Meanwhile, providers of outsourcing services need to understand which types of operator are likely to be receptive to such service propositions and how their own market positioning compares with that of their rivals.
Outsourcing by telecoms operators: strategic and commercial options takes a detailed look at the strategic and commercial options available to telecoms operators and provides a framework for their analysis. It assesses the probable evolution of the market for outsourcing by telecoms operators. The report also:
- reviews the various activities undertaken by typical fixed and mobile network operators
- analyses the relative strategic importance of those activities for different types of operator
- considers the strategic risk of outsourcing those activities for different types of operator
- identifies the cost, revenue and flexibility benefits of outsourcing
- includes case studies of telecoms operators that have turned to outsourcing
- analyses the types of outsourcing service provider that operators can turn to
- compares the market positioning of the leading outsourcing service providers
- reveals which activities operators should consider outsourcing
- identifies key success factors for outsourcing
- provides forecasts of the market for outsourcing by telecoms operators
Outsourcing by telecoms operators: strategic and commercial options answers your key questions:
- Is outsourcing a good idea for telecoms operators?
- How can outsourcing deliver competitive advantage?
- Which business activities should telecoms operators outsource?
- Which types of operator should outsource?
- Which outsourcing service providers can an operator turn to?
- If an operator does outsource, what safeguards must it put in place?
- How will the market for outsourcing by telecoms operators evolve?
The report provides forecasts of the market for outsourcing by telecoms operators in Europe broken down by:
Geographic area: France, Germany, Italy, Spain, Sweden, the UK, Western Europe as a whole and Eastern Europe as a whole
It also provides forecasts for the Western European market broken down by:
Operator type: alternative fixed operators,alternative mobile operators and former monopoly operators
Forecasts for the Western European market are also broken down by:
Activity outsourced: billing and OSS (including content and application platforms), call centres, field operations, IT services, logistics, network operation and management.
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