This IDC study presents a profile of the outsourcing business of a range of leading providers in Australia. It details the revenue, market share, vertical industry as well as highlighting recent changes at the profiled companies.

The outsourcing providers profiled in this study are CSC, EDS, Fujitsu, HP, IBM, and KAZ.

"This study aims to provide analysis of the competitive dynamics that drive the Australian outsourcing marketplace. With the analysis of key trends, readers can then plan how to best manage or engage these companies. It also provides a benchmark for companies in terms of market share, vertical market focus, services offerings, revenue streams, and future direction," says Kathy Benson, research manager, Outsourcing and BPO, IDC Australia.