Introduction
After divesting database marketing and consulting services business, TeleTech is all set to focus who on business process outsourcing services.
Scope
Contains corporate strategy, value chain presence and SWOT Analysis Provides detailed business description, segment analysis, 5-year financial trends, key products and key competitors Includes information on suppliers/ partners, shareholding structure and key employees with biographies
Highlights
TeleTech is a provider of business process outsourcing services to global customers. The company has strong operational facilities across 18 countries. TeleTech provides BPO services in about 29 languages through 88 delivery centers. TeleTech offers a wide variety of outsourcing services including customer management services, employee management services and marketing and sales services. The company also provides related tools for employee assessment and recruitment. The company reports revenue under five geographic regions: the US, Asia Pacific, Europe, Latin America, and Canada. For the fiscal year 2007, US, the largest geographic region, contributed 36.5% of the total revenues.
Reasons to Purchase
Access all the important information and analysis on the company in a single report Understand company's strengths, weaknesses, opportunities and threats along with business strategy and value chain Gain access to company's adjusted five year financial data along with key ratios and market capitalization
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