Introduction
Having strong presence in the customer management services, Teleperformance is focused on growing through diversification and acquisitions. The group's recent acquisitions present ample opportunities in the fields of technical and debt collection services.
Scope
Contains corporate strategy, value chain presence and SWOT Analysis Provides detailed business description, segment analysis, 5-year financial trends, key products and key competitors Includes information on suppliers/ partners, shareholding structure and key employees with biographies
Highlights
Teleperformance is a provider of outsourced contact center services. The group offers wide range of services, including customer management, business economy modeling, management site strategies, technical support and expertise across varies industries. The group manages its operations through three geographic regions: NAFTA, Europe, and rest of the World. For the fiscal 2007, Europe, the group's largest geographical market, accounted for 47.3% of its total revenues. Expanding customer relationship markets provide opportunities to strengthen the group's revenue streams. However, increasing competition threatens to erode the market share of the company.
Reasons to Purchase
Access all the important information and analysis on the company in a single report Understand company's strengths, weaknesses, opportunities and threats along with business strategy and value chain Gain access to company's adjusted five year financial data along with key ratios and market capitalization.
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