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This IDC study identifies and evaluates key procurement business process outsourcing (BPO) vendors; analyzes their procurement BPO offerings, value proposition, market messaging, and strategies; and provides an assessment of each vendor's positioning within the procurement BPO market. The study is aimed at providing readers with a comprehensive view of how the competitive landscape for procurement BPO services is evolving. Further, the study equips existing and emerging procurement BPO players and investors with knowledge of unfolding competitive activity and characteristics of representative procurement BPO engagements as well as an assessment of the scale and magnitude of procurement BPO work being done by different providers, vendor play and differentiation within the market, and areas of further opportunity that IDC expects to see in the near future.
"To fully capitalize on the growing procurement BPO market opportunity, vendors need to exhibit depth of procurement domain expertise, experience in managing outsourcing relationships, and a demonstrable impact on the client's business," said Shruti Yadav, research analyst, BPO Services. "IDC has produced the first in-depth examination of comparative vendor capabilities, strategies, and positioning in this fast-emerging and increasingly lucrative market space."
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