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Project Management


Published Date: November 2004
Published By: American Productivity & Quality Center
Page Count: 132
Order Code: R166-39
 
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Discover how best-practice organizations implement successful project management practices through driving consistency in approach and expertise, building project portfolios, and measuring project delivery and end results in Project Management.

KEY FINDINGS

Driving Consistency in Project Management Approach and Expertise

  • Successful project management organizations not only have a methodology, but
  • also ensure that the methodology is adopted and made operational at all levels of the organization.
  • The use of collaborative tools facilitates project delivery, communication, and
  • accountability.
  • Continuous refinement of project management processes improves future
  • results. Effective project management organizations conduct frequent, thorough reviews.
  • Full-time project managers help drive success.
  • Project management is a core competency, rather than a sideline activity, at
  • successful project management organizations.
Building Project Port folios
  • Among best-practice organizations, strategic alignment outweighs all other factors
  • in project prioritization.
  • Use of company-specific methods to rank project portfolios addresses unique
  • needs.
  • Using effective preliminary project analysis boosts strategic alignment.
  • Customer satisfaction is a key stand-alone measure, rather than a byproduct of
  • on-time or on-budget performance.
Measuring Project Delivery and End Results
  • Best-practice organizations ensure the integrity, consistency, and comparability
  • of data reported in their project status reviews. They do not assess project performance in a static fashion, but instead continually re-evaluate the usefulness of their review measures.
  • Best-practice organizations use simple project scorecards and dashboards to
  • provide fast, comparable metrics for status reporting.
  • Among best-practice organizations, project managers are given authority
  • commensurate with their accountability for project results.

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