"Young men know the rules, but old men know the exceptions," wrote American poet Oliver Wendell Holmes (father of the famous jurist), saying in essence that with age comes wisdom. In investment management, analogously, it is the institutions and vendors most experienced in reconciliation technology that are extending the technology to manage exceptions. The technology that institutions first applied to reconcile their cash and securities data with their custodians' data implemented matching rules and logic to compare data sets. However, as institutions' needs and vendors' capabilities progressed, the focus has changed from simply matching, which has become a commodity functionality, to managing the exceptions. This TowerGroup Research Note provides an overview of the vendor landscape for reconciliation systems and addresses exception and workflow management tools that are integrated with reconciliation technology. The focus is on reconciliation and exception management rather than the larger topic of business process management (BPM).
A companion note, TowerGroup Research Note V46:21M, Reconciliation Technology: Advancing Beyond Cash and Securities Reconciliation, provides a thorough analysis of the forces driving the reconciliation technology market.
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