This IDC study examines the U.S. market for services spending by vertical industry. In this study, IDC analyzes 18 vertical market segments, providing market size and growth over the five-year forecast period and advice around of how to approach some of the key areas. From a vertical perspective, discrete manufacturing, healthcare, and banking represent some of the faster-growing opportunities.

"End users are turning to services to address pressing issues such as cost control, revenue growth, and increased employee productivity," said Jessica Goepfert, program director, Worldwide Vertical Trackers, Industry IT Spending Guides, and Vertical Views. "However, these are somewhat 'generic' challenges relevant to just about any organization in any industry. To rise above the noise and secure a better shot at spending for their services, vendors must demonstrate their ability to address the customer's desire for growth and efficiency within the context of industry-specific critical initiatives."