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Home  > Computers and Information Technology  >  IT Administration & Services  >  IT Spending & Administration

Serving Wealthy Clients - Retail Banking Technology (Technology Focus)


Published Date: August 2007
Published By: Datamonitor
Page Count: 10
Order Code: R313-25006
 
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Introduction

An investigation into the evolution and best practices in the wealth management technology market

Scope
  • Covers financial institutions in Europe, Asia Pacific and North America
  • Areas covered include front to middle office, data management, distribution channels and back office.
Highlights

As wealth managers seek greater competitive differentiation, they need to develop an “ideal” service model. The Ultimate Offering, an architecture comprised of seamlessly interconnected, SOA-enabled components combined with underlying business intelligence and analytical CRM components, is emerging as the IT model in private banking.

For private banking, Datamonitor believes that face-to-face contact with the relationship manager will remain the primary distribution method for the foreseeable future, although the role of the Internet and call center will become more important, with a number of top-tier private banking players investing in credible eBanking offerings.

The combination of growing technological sophistication, increasing competition and an expanding mass affluent market, and the lack of legal restrictions on account opening in more markets are driving bankers to enhance their data management practices.

Reasons to Purchase
  • Gain visibility into the dynamics of the wealth management technology market
  • Gain market insight to assist in your strategic planning and go-to-market strategy

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