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This IDC study presents the South African IT services market in 2007 and forecasts expenditure on IT services through 2012. The study contains market size, vendor market shares, and forecasts for 13 foundation market categories.
The study ranks the top South African IT services providers by their 2007 revenues and includes detailed profiles of their IT-services portfolios for the top 10, their presence in individual vertical markets, and their largest contracts. The top services providers for each of IDC's foundation-market categories are also provided.
The study answers the following questions:
What are IDC's predictions for spending on IT services, what are the assumptions for forecast numbers, and what impact will these have on the market forecasts?
What are the new trends in IT services delivery, such as outsourcing and business services?
Who are the market leaders based on services revenue, and what are their strengths, weaknesses, and strategies for the future?
"Spending on IT services in South Africa will continue to grow strongly over the forecast period. IDC believes that IT projects relating to business efficiency will continue to fuel IT services investment. Another driver will be growing interest in new and emerging technologies to cut costs, improve operating efficiency, and increase productivity. Attracting and retaining staff, and creating sustainable business processes and structures will be the biggest challenges facing IT services vendors in this rapidly expanding market." - Pieter Kok, Research Analyst, IDC South Africa
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