| During the slow economy following 2001, companies must find new ways to be more productive, find new sources of revenues and preserve their valuable existing corporate resources. Many corporate assets are difficult to pin down, identify or value, yet exist within the walls of corporations. These assets have considerable value and represent the collective knowledge created by the employees that work in a corporation. Often this collection of knowledge is locked in numerous distributed data systems, networks, and so on.
Further, a large portion of the collective corporate knowledge resides in the minds of employees and leave for home every night. When companies must lay off staff, they stand to lose a large portion of current corporate knowledge. To prepare for a future recovery, companies need to use all their internal resources to become more productive. Harnessing the collective corporate knowledge will become ever more important.
In answering this challenge, we have found an effective solution. Deploy a promising management and IT strategy called the knowledge management project. Some well-known US companies from major industries have deployed their own knowledge management projects to solve specific and broad business and information management challenges.
This research study uses the case study approach and looks at how a selected group of companies in major industries have recently deployed knowledge management IT projects and why. The study analyzes the reasons to select knowledge management solutions, dissects the architectures, the costs, best approaches and so on. The report also reviews the market size of the knowledge management vendor market through 25 tables and 23 figures.
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