SunTrust Online Courier: A Case Study in Event-Based Delivery of Cash Management

SunTrust Online Courier: A Case Study in Event-Based Delivery of Cash Management Information

Published Date: March 2008

Published By: TowerGroup

Page Count: 7

Order Code: R301-1433

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In its effort to implement a new online banking solution and retire several platforms of earlier-generation technology, SunTrust recognized that it needed a new integrated platform to support a wide range of clients with differing preferences for information delivery. SunTrust chose to partner with Online Banking Solutions (OBS), a vendor whose comprehensive solution supported the migration of clients to automated, multichannel delivery. This choice promoted the retirement of outdated platforms and simultaneously offered a more flexible information delivery architecture to address clients' needs for new reports, new formats, and new channels.

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