|
|
Home > Computers and Information Technology > Software > CRM & Customer Service
Supply Chain Event Management (SCEM) Market Opportunities, Strategies, and Forecasts, 2006 to 2012
|
| Published Date:
December 2006
Published By:
Wintergreen Research
Page Count:
445
Order Code:
R49-379
|
|
|
|
SCEM challenges the existing supply chain to achieve management of supply chain process with paradigms that work in real-time. Proactive, extended supply chain solutions utilize event alerts or key performance indicator (KPI) alerts to help synchronize the supply chain.
SCEM applications vary by industry, business environment and organizational requirements. But in all cases the greatest pitfall is reacting to SCEM’s elevated tracking ability rather than using it for analysis. Analytic applications counter this tendency by aggregating data from key business systems at a high level and presenting the ramifications of exceptions and the possibilities of solutions.
The end result is a proactive, much for efficient, process. Suppose the event management system alerts the transportation manager to a late inbound shipment. Then, assume the transportation system is linked directly to the WMS and order management systems, but none is feeding information to an aggregate-level system such as an analytic application.
SCEM is likely to yield big returns in a short period of time for organizations that need to monitor large numbers of markets/channels, customers, vendors and products. The large amount of data lends itself to event management. Managers responsible for dozens of products and hundreds of customers would be overwhelmed by day-to-day activities if forced to respond to a detailed inventory report.
Business process management promises to drive enterprise software markets going forward. Business processes are enhanced by the ability to interconnect a range of different applications systems including general ledger, order entry, inventory, process control, customer services, and human resources.
When large numbers of applications and systems are linked through point-to-point interfaces, organizations find it difficult to respond quickly to business changes. Integrating with external systems of suppliers, customers, and partners presents a business process management challenge.
Supply chain process management promises to take the islands of knowledge, data and business rules that represent the core of enterprise activities and unite them into a business system that is accessible to ordinary business people. Business automation allows companies to rapidly automate and analyze business processes that flow across multiple applications. Leveraging Intranets and the Internet, application integration business process solutions present new levels of flexibility, customer service, and operational efficiency across an extended enterprise.
Supply chain event management (SCEM) markets at $ 1.7 billion in 2005 are anticipated to reach $7.1 billion dollars by 2012. The market driving forces are those of wide expansion of the enterprise to use manufacturing and distribution in varying parts of the world.
|
Similar Products
• Telemarketing Services
Published Dec 2008 by First Research, Inc.
• Alliance Data Systems Corporation
Published Dec 2008 by SGA Lists
• Not Your Father's Rolodex, Part 2: CRM Vendors Focused on Institutional Securities Firms
Published Dec 2008 by TowerGroup
• Not Your Father's Rolodex, Part 1: An Overview of CRM for Institutional Securities Firms
Published Dec 2008 by TowerGroup
• MarketWatch: Technology
Published Dec 2008 by Datamonitor
• Salesforce.com - SWOT Analysis
Published Dec 2008 by Datamonitor
• 2009 Worldwide Telemarketing Services Industry Report
Published Dec 2008 by Barnes Reports
• North American Contact Center Outsourcing Markets
Published Nov 2008 by Frost & Sullivan
• CGS: United States Based, with Global Vision
Published Nov 2008 by IDC
• Worldwide Contact Center Applications 2008 Vendor Profiles: Bringing Business Process to Unified Communications
Published Nov 2008 by IDC
|
|
|
|
0 items
