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Home > Computers and Information Technology > Computer Technology & Equipment > Servers
Survey says ITSM powers virtualization and consolidation success
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| Published Date:
September 2006
Published By:
Ovum Plc
Page Count:
14
Order Code:
R464-290
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A recent Ovum Summit survey of 333 North American IT decision makers shows a strong correlation between use of IT service management (ITSM) best practices and enabling tools and high customer satisfaction with data center virtualization and consolidation investments. Enterprise and medium-sized business customers engaging in virtualization and consolidation efforts are advised to implement state-of-the-art, end-to-end IT management solutions in tandem to ensure success.
This report focuses on issues related to awareness, adoption and expectations for server and storage virtualization and consolidation. It provides a detailed profile of the customer attributes associated with satisfaction with these solutions.
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