This IDC study assesses Sweden's BPO market in 2007 and presents IDC's market forecast from 2008-2012. In addition, this study identifies the market opportunities via five key business functions (procurement, F&A, customer care, industry specific, and HR) in Sweden. An overview of the competitive landscape is also provided, as well as recommended strategies for service providers.

2007 was a strong year for the Swedish BPO market, which reached SEK6.4 billion, a 13% increase over the previous year.

"Unlike other parts of the world, or Europe for that matter, cost is not necessarily the main driver for BPO initiatives. Instead, a lack of resources is the key factor driving growth in the Swedish BPO market," said Staffan Sφderman, research analyst at IDC Sweden.