Theme 2: Outsourced Contact Center Functions Predicting an Uncertain Future (Executive presentation)

Published Date: July 2007 Published By: Datamonitor Page Count: 6 Order Code: R313-23981 $1,895.00   Online Download   Questions About This Report E-mail a Colleague Printable Page Fax Your Order Description Table of Contents Similar Products Introduction A concise PowerPoint presentation that outlines the key elements of theme 2 (Outsourced contact center functions predicting an uncertain future), and discusses the present and future trends of this industry. Scope Business updates are presentations that update you on our market forecasts, competitive trends and changes in end-user needs. Please contact your account manager for details. Highlights Business updates include: updates on end-user priorities and needs, analysis of changing competitive dynamics and market activity and insights into factors affecting ongoing market forecasts. Please Note: This product is delivered as a PowerPoint Presentation. Similar Products • Outsourcing Satisfaction 2008: An Update on the Pulse of the Market Published Sep 2008 by IDC • Worldwide and U.S. IS Outsourcing Services 2007 Vendor Shares: Top 10 Worldwide and U.S. IS Outsourcers Published Sep 2008 by IDC • Global PO Supplier Landscape Published Sep 2008 by Everest Research Institute • Information Technology Published Aug 2008 by First Research, Inc. • New Zealand Network and Desktop Outsourcing: Market Development 2007 Published Aug 2008 by IDC • Vertical outsourcing trends - winning new business from mature and emerging verticals (Strategic Focus) Published Aug 2008 by Datamonitor • Japan IT Outsourcing 2008-2012 Forecast and 2007 Review Published Aug 2008 by IDC • IDC's Top 100 European Outsourcing Deals of 2007 Published Aug 2008 by IDC • Western European Business Outsourcing Services: Vendor Revenue Rankings 2006/2007 Published Aug 2008 by IDC • BSS/OSS Vendors Dump Best-of-Breed in Bid for End-to-End Outsourcing Deals Published Aug 2008 by Yankee Group