Introduction
Having reached $530 million in annualized revenue in 2003, the UK and US policy administration BPO market has gone through tremendous growth over the last few years and, as the market matures and vendors are starting to penetrate open block accounts, the trend looks set to continue.
Scope
The report analyses the life insurance policy administration BPO market in the UK and US
Looks at challenges to continued growth and the competitive environment
The report also provides detailed forecasts of market growth and value until 2008
Highlights
Vendors have established policy admin outsourcing as a clear cost play through its focus on closed block insurance, but will need to tackle an increasing focus on insurance growth strategies to penetrate open block, especially as the sector emerges from the recent downturn. At the end of 2003 open block represented just 6% of the market.
Reasons to Purchase
Use competitive insight to improve understanding of relative positioning in the policy administration BPO market
Improve planning process through better understanding of future growth prospects
Understand insurance outsourcing drivers and barriers to take-up to enhance sales success in the market segment