|
|
Home > Communications > Telecommunications > General Telecom
Understanding the Changing Role of IVR in Evolving Infrastructures (Review Report)
|
| Published Date:
December 2007
Published By:
Datamonitor
Page Count:
103
Order Code:
R313-29383
|
|
|
|
Introduction
This report combines all three briefs from the voice business theme for Q4 2007. It provides an overview of drivers and trends across the global IVR market, considers how vendors can best profit from adopting particular strategies in the changing infrastructure environment, and which solutions will impact both the vendors and businesses the most.
Scope
The market focus section provides an overview of drivers and trends and provides revenue forecast across the global IVR market from 2006 to 2012. The strategy focus section highlights the areas which vendors, currently building or assessing their strategy in this area should consider. New functions, features and standards to be adopted to benefit both vendors and businesses are discussed in the technology focus part of this report.
Highlights
The combination of Voice-XML and IP is making IVR a strategic tool for the entire enterprise and service providers, allowing businesses to utilize the benefits of standardization and herald in new channels of revenue generation and improve call completion rates.
Reasons to Purchase
Explore the market opportunities with sizing and forecast data through 2010. Formulate strategies for selling, deploying and partnering in the IVR market with detailed discussions of each of these areas. Understand new features and solutions that will help both the vendors and businesses gain traction in the IVR market.
|
Similar Products
• Plunkett's Telecommunications Industry Trends & Statistics 2009 (Summary)
Published Aug 2009 by Plunkett Research, Ltd.
• Wired Telecommunications Carriers
Published Aug 2008 by First Research, Inc.
• Plunkett's Telecommunications Industry Almanac 2009
Published Aug 2008 by Plunkett Research, Ltd.
• What's News?: Verizon Business Launches Cisco's IPICS for Connecting Incompatible Networks During Emergency Situations
Published Aug 2008 by Compass Intelligence
• What’s News?: AT&T Launches Synaptic Hosting
Published Aug 2008 by Compass Intelligence
• Exploring the Latest in Technology: Telecom and IT in a Changing World
Published Aug 2008 by Compass Intelligence
• Exploring State & Local IT and Telecom
Published Aug 2008 by Compass Intelligence
• Industry Strategic Outlook : Global 2000 Enterprises are focused on mission-critical employees' mobility; software vendors, systems integrators, operators, and device vendors need to focus on solutions for these employees
Published Aug 2008 by IE Market Research Corp.
• Industry Strategic Outlook : Global 2000 companies are looking to provide greater Mobility Support to their employees; managed services vendors that can support this trend will see increased traction in this mobility support vertical
Published Aug 2008 by IE Market Research Corp.
• BT: Online Experience Explored ~ Plus New Primary Research with 20K Business Users Online
Published Aug 2008 by Compass Intelligence
|
|
|
|
0 items
