Research Overview
The Frost & Sullivan research service titled Venezuela IT Infrastructure Outsourcing Services Markets provides an overview of the IT infrastructure outsourcing landscape in Venezuela, with revenues and forecasts for the country, along with a complete analysis of key market drivers, restraints, and trends that are impacting this market. In this research, Frost & Sullivan's expert analysts thoroughly examine the following applications: co-location, dedicated hosting, storage, disaster recovery, and network management.
Market Sectors
Expert Frost & Sullivan analysts thoroughly examine the following market sectors in this research:
- Co-location
- Dedicated hosting
- Storage
- Disaster recovery
- Network management
Technologies
The following technology is covered in this research:
- IT Infrastructure Outsourcing: IT infrastructure outsourcing is defined as the transfer of management responsibility of corporate IT systems to specialized entities focused on providing these kinds of activities. This not only implies systems management but also includes the provision of technical staff as well as the physical and logical infrastructure necessary to place the responsibility of managing the entire corporate network on the contracted provider. In other words, infrastructure outsourcing is the model for the utilization of IT infrastructure, where the ownership, maintenance, and management responsibility of the resource in question lies with a third-party service provider. The service provider is usually compensated through a monthly fee that is defined on a project-by-project basis.
Market Overview
Political Landscape Offers Growth Opportunities
The Venezuelan infrastructure outsourcing services market fell short of the anticipated growth projections largely because of a conservative approach to such services due to the country's political and economic situation. However, the same political situation can be seen as a driver for IT infrastructure outsourcing services, as the country’s situation withholds companies from investing in assets, in order to avoid any type of risks. The large enterprise segment is likely to continue to be the most rewarding target segment, at least until the end of the medium term.
Among end-user segments, finance and banking, oil and gas, retail, and telecommunication are more advanced in outsourcing their IT services. "In the near future, these segments are likely to increasingly adopt new services, mainly those related to security and business continuity, due to regulation and compliance issues," notes the analyst of this research service.
Network Management Generating Maximum Revenues
With regard to the various services, network management is the largest revenue generating service, representing more than a third of the total market considered in the study. Both IT service providers and telecommunication service providers actively participate in this segment, with the latter leveraging their connectivity. Global IT services providers, such as IBM, Unisys, and EDS lead the market as a result of their important contracts on this segment.
Following network management is disaster recovery services that have increased considerably in the past few years. Going forward, in the short term, growth is likely to mainly emanate from disaster recovery and dedicated hosting solutions. "In the medium term, the Venezuelan IT infrastructure outsourcing space is expected to evolve, with a more conscious addressable market," says the analyst. "On-demand solutions are likely to gain popularity as these could provide potential clients the required flexibility, both in terms of complexity and price of services."
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