For years, traditional network management vendors have overlooked mid-market enterprises. This segment of the enterprise has had limited choice in selecting a network management system (NMS) that fits their needs. They often have had to settle for an NMS that is too expensive and contains more functionality than they need. Cost is still a concern for most mid-market enterprises (see Exhibit 1), and they cannot afford to underutilize such an expensive system. This leaves network managers extremely frustrated and searching for alternatives.