This Manufacturing Insights report addresses the urgency for an evolved knowledge management strategy that manufacturers must undertake to prevent knowledge attrition from delivering negative effects on their enterprises and their customers.

"The coalescence of demographic realities such as an aging workforce and the increasing viability of Web 2.0 technologies will drive corporate knowledge management initiatives. These knowledge management initiatives will assist manufacturers confronting the current and future challenges presented by knowledge deficit and personnel attrition," said Benjamin Friedman, research manager at Manufacturing Insights.