This IDC study presents IDC's predictions and assumptions relating to market forces affecting the Western European infrastructure management services market, and the impact they will have on the market forecasts. It estimates the size of the opportunity for providing infrastructure management services in Western Europe in 2006 and for the next four years, as well as providing the key recommendations from IDC for maintaining and growing infrastructure management services revenues in the coming years.

"The EIMS market is characterized by the dynamism of managed services and network consulting and integration services categories, said Lionel Lamy, research manager, European IT Outsourcing and Infrastructure Services at IDC. "Overall, the Western European infrastructure management services market is long established and very competitive. Yet, it remains strong and offers significant growth potential for the smart vendors. Smart vendors are those that manage to retain customers by bringing innovation, maintain impeccable levels of service, and educate the market as to the next trend within IT infrastructure services."