Witness Expands Beyond Contact Centers with Acquisitions of Demos Solutions and Exametric (Competitive Intelligence Report)

Published Date: October 2006 Published By: Current Analysis Inc. Page Count: 4 Order Code: R759-5187 $249.00   Online Download   Questions About This Report E-mail a Colleague Printable Page Fax Your Order Description Table of Contents Search Inside this Report Similar Products Witness created the first work force optimization suite in 2005 and is again taking work force management in a new direction, outside the contact center. With the acquisitions of Demos Solutions and Exametric it will target branch bank workers. Similar Products • Vertical outsourcing trends - winning new business from mature and emerging verticals (Strategic Focus) Published Aug 2008 by Datamonitor • Siemens Enterprise Communications GmbH and The Gores Group Form Joint Venture Broadening Siemens' Technology for Unified Communications and Contact Center Presence Published Aug 2008 by IDC • Shots Heard Round the Contact Center World: Business Brahmins Make a Stand, from Boston to Bombay Published Aug 2008 by IDC • MarketWatch: Technology Published Aug 2008 by Datamonitor • UK Call Centres Market Development Published Aug 2008 by Market and Business Development • Japan IP Contact Center Systems 2008-2012 Forecast and 2007 Analysis Published Aug 2008 by IDC • IT Support, CRM & Data Processing Services - Industry Risk Rating Report Published Jul 2008 by IBISWorld • Telemarketing & Call Centers in the US - Industry Risk Rating Report Published Jul 2008 by IBISWorld • Worldwide Marketing Automation 2008 Vendor Shares: It's Always Been About Marketing, Hasn't It? Published Jul 2008 by IDC • Alliance Data Systems Corporation Published Jul 2008 by SGA Lists