This IDC study presents IDC's five-year 2006-2010 view of the worldwide integrated collaborative environments (ICE) market by region and operating system and 2005 top vendor revenue shares worldwide. It also identifies and discusses key market trends to provide insight into what is happening and what can be done to make the most of opportunities for selling and deploying ICEs.

Note that the market forecasts and analysis contained here update those published in Worldwide Integrated Collaborative Environments 2005-2009 Forecast: Finding Opportunities in Cracks in the Ceiling of the ICE Market (IDC #33278, April 2005).

"Despite the age and maturity of the integrated collaborative environments (ICE) market, some vendors are finding substantial growth opportunities. Just look at how the top vendors are growing their revenues by tapping existing customers for maintenance and attracting new customers looking to support smaller workplaces. The critical need for collaboration tools that integrate with team workspaces and real-time collaborative applications as well as CRM, ERP, and other business applications will continue to provide opportunities in the ICE market by enabling workers to think and work inside and outside the collaboration box." - Mark Levitt, IDC program VP, Collaborative Computing