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This IDC study provides a list of the top 10 IS outsourcers for 2005, worldwide and in the United States. It discusses which IS outsourcer firms are leading and provides a set of future outlooks. This document also makes recommendations for services firms that are competing or want to compete in this market.
The document answers the following questions:
Which were the top 10 IS outsourcers worldwide and in the United States in 2005?
How will changes in customer behavior impact the competitive landscape?
What are key U.S. industry trends, and how will these trends impact IS outsourcers and the outsourcing market?
"The world of IS outsourcing is undergoing some radical changes that involve a systemic change in the competitive landscape; the introduction of disruptive delivery models; and the need to create disruptive business units, pursue customers based on "disruptive" segmentations, build unique and 'disruptive' partnerships, and transform the current global sourcing model to an 'intelligent' sourcing model. Not aligning with these challenges will make it difficult for today's outsourcers to compete effectively in tomorrow's world," said David Tapper, director of Outsourcing, Utility, and Offshore Services research at IDC.
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