This IDC study provides a market forecast as of March 2006 for the problem management software market for the period 2006-2010. Forecasts are provided for the total market and by geographic region and operating environment.

According to Fred Broussard, IDC research manager, Enterprise System Management and PC and Device Management Software, "Thanks to ITIL and process management, 2005 shows continued strength in problem management software, with a revenue CAGR of 8.1% over the forecast period. Annual growth rates averaging in the mid-single digits are forecast for the foreseeable future."