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Javelin Strategy & Research


Javelin Strategy & Research

Javelin provides independent, action-ready research and strategy consulting, focused solely on the financial services and payments industries. Javelin’s research-based guidance factors in the interdependence of consumer and business end-users, financial services providers, payments firms, technology vendors, merchants, billers and other third parties to align opportunity with action. Javelin combines industry experience with best-of-breed research skills to meet applied research challenges. We design, deploy and manage dozens of tailored projects per year, including methodology selection, query design, data collection and project management, rigorous analysis, and finally, reporting including strategic recommendations. Our research team is experienced in quantitative and qualitative methods, multiple data-collection modes, advanced statistical techniques, and creation of reports that include keen understanding of the client’s goals, easy-to-read summary and unflinching recommendations. Our projects respond to requests ranging from the general (“What new threats and opportunities are being created


more...

109 publications


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Title Published Price
End-to-End Encryption, Tokenization, and EMV in the US: Vendor Analysis of Emerging Technologies and Best Hybrid Solutions Jan 2010 $1,500.00

If the merchant's cardholder data can be taken out of scope or rendered useless to the criminal through methods such as end-to-end encryption, tokenization or EMV, fraud liability and costs associated with PCI compliance can more...
Published by: Javelin Strategy & Research | Search inside this report

Green Billing 2010: How to Turn Off More Paper Statements as Consumer Attitudes and Alerts Technologies Change Jan 2010 $995.00

The importance of environmental issues has only grown since Javelin published what we believe is the nation’s first research report on green banking in 2003. In short, there is a Green Dividend - and it more...
Published by: Javelin Strategy & Research | Search inside this report

10 Trends that Will Shape Banking, Payments Jan 2010 $495.00

Javelin’s senior analysts weigh in on the top 10 trends that will shape banking, payments and security in 2010. Financial institutions will struggle to cope with a hobbled economy, wrenching regulatory changes, mounting fraud threats more...
Published by: Javelin Strategy & Research | Search inside this report

Multi-Channel Account-to-Account Transfers and P2P Payments Forecast: Evaluating Trends and Assessing the Future 2006-2014 Dec 2009 $1,500.00

Person-to-person (P2P) transfers, payments from one individual to another, may be made for a variety of purposes, including sharing a meal or the purchase of tickets, sharing rent, giving money to a student or family more...
Published by: Javelin Strategy & Research | Search inside this report

U.S. Online Channel Security: An Assessment of the 24 Top Financial Institutions Dec 2009 $995.00

Why worry about online channel security? According to the Open Web Application Security Project (OWASP) Top 10 report, a cross-site scripting flaw on a customer-facing website could allow criminals to access the bank’s internal network more...
Published by: Javelin Strategy & Research | Search inside this report

Data Breach Notifications: Victims Face Four Times Higher Risk of Fraud and 2009 Financial Alerts Forecast: Alerts Remain Highly Valued, but Consumer Adoption Slowed Due to Inadequate, Limited Offerings Bundle Dec 2009 $2,090.00

Data Breach Notifications: Victims Face Four Times Higher Risk of Fraud If a consumer gets a data breach notification letter, they are four times more likely to suffer identity theft within the next year. Data more...
Published by: Javelin Strategy & Research

2009 Banking Identity Safety Scorecard: Banks Achieve Milestones in Prevention and Debit Card Guarantees but Fall Short in Alert Offerings Nov 2009 $1,500.00

Javelin’s 2009 Banking Identity Safety Scorecard ranks banks and credit unions on their customer-facing identity fraud Prevention, Detection and Resolution™ capabilities. Leveraging the nation’s most comprehensive study on identity fraud, Javelin updates the Prevention, Detection more...
Published by: Javelin Strategy & Research | Search inside this report

2009 Financial Alerts Forecast: Alerts Remain Highly Valued, but Consumer Adoption Slows Due to Inadequate, Limited Offerings Nov 2009 $1,500.00

Four forces should be fueling increased adoption of financial alerts: Money is tight for Americans; identify fraud is on the rise; consumers crave more control over their finances and value alerts; and regulators soon could more...
Published by: Javelin Strategy & Research | Search inside this report

Data Breach Notifications: Victims Face Four Times Higher Risk of Fraud Oct 2009 $1,250.00

If a consumer gets a data breach notification letter, they are four times more likely to suffer identity theft within the next year. Data breach notifications were intended to help consumers take protective action when more...
Published by: Javelin Strategy & Research | Search inside this report

10  2009 Javelin Mobile-Banking Scorecard: 2nd Annual Benchmark Identifies 26 Critical Criteria to Optimize Adoption and Usage Oct 2009 $2,000.00

Javelin’s 2009 Mobile Banking Scorecard ranks the consumer mobile-banking offerings offered by 18 of the nation’s 40 largest banks, based on deposits. The benchmark covered three areas of mobile banking: Features, Access and Marketing. more...
Published by: Javelin Strategy & Research | Search inside this report

11  2009 Expedited Payments Forecast: Due to Recovering Economy, Reposition Offerings Oct 2009 $1,500.00

Expedited payments — same-day or next-day bill payment services — represent a viable revenue source for billers, financial institutions, and third parties. The size of that opportunity, however, will vary depending on economic conditions, consumer more...
Published by: Javelin Strategy & Research | Search inside this report

12  Personal Finance Management Tools: Consumer Behavior Fuels Battle for Supremacy Between Banks Sep 2009 $1,500.00

Consumers have long desired greater control over their finances - and the extended pain of the global recession has only heightened the need for better online tools to help them monitor and manage their money. more...
Published by: Javelin Strategy & Research | Search inside this report

13  Contactless/ Mobile Payments Ecosystem: Solutions Must Bridge Islands of Value to End Market Stagnation Sep 2009 $995.00

The contactless/ mobile ecosystem is at present a series of islands, with little to no mutual realization of value among the various constituents. The success of contactless depends on some disruptive factor or wide-scale deployment more...
Published by: Javelin Strategy & Research | Search inside this report

14  2009 Mobile-Banking and Smartphone Forecast: Essential Strategies for a Fast-Growing, Evolving Market Sep 2009 $1,250.00

Now is the time for U.S. financial institutions to invest in mobile banking. American consumers are hungry for better ways to monitor and manage their money - and mobile banking will serve that need better more...
Published by: Javelin Strategy & Research | Search inside this report

15  Multi-Channel Authentication Via Mobile Banking: Assessing the Technologies, Vendors, and Solution Providers Sep 2009 $2,000.00

Institutions face growing risks to their assets, legal liability and reputations as they seek to securely and conveniently authenticate their customers across multiple channels. With 86% of adults owning a handset, mobile banking is poised more...
Published by: Javelin Strategy & Research | Search inside this report

16  Under-Banked Business Banking Segmentation: Refining Online Banking Strategy to Identify Emerging Small Business Needs Aug 2009 $995.00

There are more than 26 million small businesses in the U.S., but ”under-banked businesses” tend to be overlooked and underserved by most banks. Under-banked businesses (UBBs) have not yet established a business banking account: they more...
Published by: Javelin Strategy & Research | Search inside this report

17  2009 Online Banking and Bill Payment Forecast: Active Users Grow While Bank Bill Pay Overtakes Biller Direct Aug 2009 $1,500.00

Financial institutions need to be aware that in the midst of this banking crisis, consumers are unusually sensitive to fees and are prone to switching banks. Seven years of Javelin consumer survey data underscore the more...
Published by: Javelin Strategy & Research | Search inside this report

18  Mobile Person-to-Person Payments: Mounting Telco Activity in a Mobile Channel Segment That Financial Institutions Can’t Afford to Lose Jul 2009 $995.00

The number of consumers likely or extremely likely to use mobile person-to-person payments and transfers has increased sharply to 26 million consumers, a rise of 24% from 2008 figures. Mobile person-to-person payments and transfers (mobile more...
Published by: Javelin Strategy & Research | Search inside this report

19  Understanding Consumer Willingness to Fight Fraud: What Industry Leaders Need to Know About Security Partnerships, Zero Liability Protection, and Consumer Preferences Jul 2009 $995.00

There is a longstanding assumption that zero-liability fraud creates a culture wherein consumers no longer have incentive to participate in fraud mitigation. Javelin data dispels this modern myth, demonstrating that not only do consumers want more...
Published by: Javelin Strategy & Research | Search inside this report

20  Fifth Annual Card Issuers’ Identity Safety Scorecard Industry Makes Huge Strides in Fraud Detection Jun 2009 $1,500.00

The Javelin Card Issuers’ Identity Safety Scorecard analyzes the top 25 U.S. card issuers’ methods of protecting customers from identity fraud. Each year, Javelin incorporates data from annual household, consumer, and issuer surveys using the more...
Published by: Javelin Strategy & Research | Search inside this report

21  The Customer-Driven Architecture: Interactive Financial Services Technology in the iPhone Era Jun 2009 $745.00

Over the past seven years, Javelin research indicates that consumers and business owners want more control of their finances. With the advent of the iPhone, consumers can easily manage their music collection, contact lists and more...
Published by: Javelin Strategy & Research | Search inside this report

22  Understanding How PCI-Compliant Companies Can Be Breached Jun 2009 $995.00

The Payment Card Industry Data Security Standard (PCI DSS) raises the high water mark for data security. But there's a persistent myth that PCI compliance equals security. The reality is that PCI is only a more...
Published by: Javelin Strategy & Research | Search inside this report

23  Predicting Alternative Payments Vendor Success: Balancing Needs Among Banks, Merchants, and Consumers Jun 2009 $1,250.00

Financial institutions are faced with increasing competition from non-FI payment brands seeking to usurp transaction volume and consumer mindshare, particularly in the online channel. Combined with the consumer shift away from credit cards to various more...
Published by: Javelin Strategy & Research | Search inside this report

24  Personal Finance Management Beyond PFM Lite: How to Create the Next Generation of Consumer Money Management Jun 2009 $1,500.00

The economic crisis has accentuated consumers’ hunger for effective money-management tools. Web startups such as Mint, Geezeo and Wesabe have raised consumer expectations, vividly demonstrating how practical and simple such tools can be for monitoring more...
Published by: Javelin Strategy & Research | Search inside this report

25  2009 Consumer Identity Protection Services Scorecard: Competition Intensifies as Vendors Aggressively Expand Offerings May 2009 $2,000.00

In December 2007, Javelin released a comprehensive industry research report introducing the identity fraud protection services space, which had just begun to see tremendous expansion, development and curiosity from other institutions with a vested interest more...
Published by: Javelin Strategy & Research | Search inside this report


Title Published Price
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