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1
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Consumer Reactions to Current and Upcoming Credit Card Practices |
Jul 2009 |
$4,000.00 |
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With the introduction of UDAP and changes to Regulation Z, issuers will be facing many challenges, including the loss or decrease of several income streams. Given the likelihood that these regulation changes will require issuers
more...
Published by: Auriemma Consulting Group
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2
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Customer Relationship Building |
Jun 2009 |
$2,000.00 |
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Financial service companies of all types are examining ways to expand and solidify established customer relationships, as well as build new ones. Most bank products have reached the point of maturity where new account growth
more...
Published by: Auriemma Consulting Group
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3
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Recurring Payments |
May 2009 |
$2,000.00 |
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Many companies are offering account holders the opportunity to enroll in a recurring payment program, allowing them to pay their bills automatically on a revolving basis. Often times, recurring payment programs are offered by issuers
more...
Published by: Auriemma Consulting Group
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4
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Credit Card Online Account Servicing |
Apr 2009 |
$2,000.00 |
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An important aspect of the services that credit card issuers provide for their customers is account management or the procedures consumers need to take in order to maintain their accounts. Common account servicing activities include
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Published by: Auriemma Consulting Group
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5
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Card Activation |
Mar 2009 |
$2,000.00 |
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In this issue, we re-examine how consumers go about the process of activating and using new general-purpose credit cards, including what consumers look for when acquiring a card, if they are replacing an existing card,
more...
Published by: Auriemma Consulting Group
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6
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Credit Card Crunch |
Feb 2009 |
$2,000.00 |
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Recent times have brought economic uncertainty to the global market. Market shifts and drivers like increased unemployment rates, decreasing housing and stock market value, and government bail-outs of the banking and auto industries have placed
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Published by: Auriemma Consulting Group
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7
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Rewards Credit Cards for Airline Cards |
Jan 2009 |
$2,000.00 |
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1. A Note to Readers
1a. Methodology
1b. Introduction
2. Highlights from Study
2a. Executive Summary
2b. Reasons to Favor a Credit Card
more...
Published by: Auriemma Consulting Group
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8
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Internet Acquisitions |
Dec 2008 |
$2,000.00 |
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As lenders continue to search for low-cost ways to grow their portfolios, many have placed a high priority on online acquisition channels in 2009. In this issue of Cardbeat, we will examine past incidence of
more...
Published by: Auriemma Consulting Group
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9
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Business Expenses on a Personal Card |
Nov 2008 |
$2,000.00 |
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In an effort to increase portfolio profitability, many issuers are looking for channels to leverage in order to increase card usage. One potential area our subscribers wanted to explore was cardholders using their personal cards
more...
Published by: Auriemma Consulting Group
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10
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Fee Services and Effects of Network Conversion |
Oct 2008 |
$2,000.00 |
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It has become commonplace for credit card issuers to offer their cardholders different products and services, both card- and non-card-related. These solicitations range from protective services (i.e., ID theft protection and credit monitoring), to other
more...
Published by: Auriemma Consulting Group
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11
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Rewards Expiration & Redemption |
Sep 2008 |
$2,000.00 |
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This study features primary research gathered by Auriemma Consulting Group on consumer opinion of their rewards expiration and redemption experiences. The only respondents who participated in this portion of the survey were special value cardholders,
more...
Published by: Auriemma Consulting Group
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12
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Credit Card Account Benefits |
Aug 2008 |
$2,000.00 |
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Credit Card Account Benefits refer to the features of credit cards that are not part of the card’s value proposition. Frequently, these types of benefits are offered as part of a card issuer’s relationship with
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Published by: Auriemma Consulting Group
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13
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Borrowing Habits |
Jul 2008 |
$2,000.00 |
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The 28th U.S. President, Woodrow Wilson, who led the U.S. into World War I, once said “I not only use all the brains that I have, but also all that I can borrow.” From time
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Published by: Auriemma Consulting Group
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14
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PIN vs. Signature Authorization |
Jun 2008 |
$2,000.00 |
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John Shepherd-Baron, more than 40 years ago, was wondering how banks could easily disburse cash. Looking at candy vending machines, he thought of the idea of bringing the bank to remote locations using the Automatic
more...
Published by: Auriemma Consulting Group
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15
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Mobile Banking |
May 2008 |
$2,000.00 |
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Recently, banks have been aggressively marketing mobile banking services to their customers. For some time, Chase has been featuring an aggressive mass-market strategy to inform customers of its mobile banking options, through prominent TV
more...
Published by: Auriemma Consulting Group
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16
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Alternate Payment Methods |
Apr 2008 |
$2,000.00 |
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This report focuses on alternate payments. In our September 2007 issue of Cardbeat, we found that 24% of consumers’ wallets would be spent online during the holiday season. Moreover, the trend for buying online represents
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Published by: Auriemma Consulting Group
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17
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Acquisition Channels |
Mar 2008 |
$2,000.00 |
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This reports highlights industry specific trends, in depth and broadly. It features rich consumer research and exploration insight for Acquisitions Channels. Previously, we addressed this topic in the January 2007 issue. We are proud to
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Published by: Auriemma Consulting Group
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18
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Consumer Valuation of Rewards Programs |
Jan 2008 |
$2,000.00 |
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This report examines how consumers value different types of rewards programs by asking them to select the most valuable rewards structure from a group of programs in the same genre (i.e., select the most valuable
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Published by: Auriemma Consulting Group
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