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1
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Australian Public Sector: Department of Immigration and Citizenship |
Oct 2009 |
$895.00 |
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The Department of Immigration and Citizenship (DIAC) manages the entry of people into Australia, enforces immigration law, settles migrants and refugees, and promotes citizenship and cultural diversity. This report profiles the agency and its ICT
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2
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Australian Public Sector: Department of Education, Employment and Workplace Relations |
Oct 2009 |
$895.00 |
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The Department of Education, Employment and Workplace Relations (DEEWR) develops policies and manages programmes to provide education and training opportunities, increase employment participation and ensure safe, fair and successful workplaces. This report profiles the agency
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3
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Australian Public Sector: Medicare Australia |
Oct 2009 |
$1,495.00 |
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Medicare Australia administers a range of health and payment programmes including Medicare, the Pharmaceutical Benefits Scheme and others. This report profiles the agency and its ICT organisation, major ICT projects and vendor relationships.
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4
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Salesforce.com |
Oct 2009 |
$1,495.00 |
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Salesforce.com’s strong performance makes a case for cloud computing as a viable business model of the future. The pioneering provider of customer relationship management (CRM) software as a subscription service reported record results for the
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5
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Australian Public Sector: CSIRO |
Oct 2009 |
$1,495.00 |
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CSIRO, the Commonwealth Scientific and Industrial Research Organisation, is Australia’s national science agency. This report profiles the agency and its ICT organisation, major ICT projects and vendor relationships.
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6
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Australian Public Sector: Department of Finance and Deregulation |
Oct 2009 |
$1,495.00 |
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The Department of Finance and Deregulation (Finance) is a central agency responsible for advising on and implementing many key government priorities. It also incorporates the whole-of-government CIO function. This report profiles the agency and its
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7
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Australian Public Sector: Department of Families, Housing, Community Services and Indigenous Affairs |
Oct 2009 |
$895.00 |
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The Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA) is the Australian Government's principal source of advice on social policy issues. It is responsible for about a quarter of the government's budgetary outlays.
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8
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Australian Public Sector: Department of Agriculture, Fisheries and Forestry |
Oct 2009 |
$895.00 |
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The department's role is to contribute to more sustainable, competitive and profitable Australian agricultural, fisheries, forestry and food industries. This report profiles the agency and its ICT organisation, major ICT projects and vendor relationships
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9
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Australian Public Sector: Department of Health and Ageing |
Oct 2009 |
$895.00 |
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The Department of Health and Ageing is responsible for policy in a wide range of areas of health including, medical services, aged care, biosecurity and emergency response. This report profiles the agency and its ICT
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10
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Australian Public Sector: Police |
Oct 2009 |
$895.00 |
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The Australian Federal Police (AFP) is Australia’s national and international law enforcement agency, with responsibility for investigating crimes against the Commonwealth and a lead role in the maintenance of national security. This report profiles the
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11
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Australian Public Sector: Defence |
Oct 2009 |
$2,495.00 |
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The Defence portfolio comprises the Department, the Australian Defence Force, and the Defence Materiel Organisation. This report profiles the agency and its ICT organisation, major ICT projects and vendor relationships.
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12
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Australian Public Sector: Australian Broadcasting Corporation |
Oct 2009 |
$895.00 |
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The Australian Broadcasting Corporation (ABC) is the major national public broadcaster. It is an integral part of the radio, television and online production industries and the news and information media. It also plays an important
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13
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Tata Consultancy Services |
Oct 2009 |
$895.00 |
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Tata Consultancy Services (TCS), India’s largest IT service provider, will not be pushed off its ambitious course. After weathering the recession with positive results, it has room to further its expansionary aims and make the
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14
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Australian Public Sector: Tax Office |
Oct 2009 |
$1,495.00 |
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The Australian Taxation Office (ATO) is the Australian government’s principal revenue collection agency and is part of the Treasury portfolio. This report profiles the agency and its ICT organisation, major ICT projects and vendor relationships.
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15
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Australian Public Sector: Centrelink |
Oct 2009 |
$1,495.00 |
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Centrelink is an Australian government statutory agency within the Human Services portfolio. It is responsible for delivering a range of Commonwealth services to the Australian community. This report profiles the agency and its ICT organisation,
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16
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Australian Public Sector: Department of the Environment, Water, Heritage and the Arts |
Oct 2009 |
$895.00 |
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The Department of the Environment, Water, Heritage and the Arts (DEWHA) protects Australia’s environment and heritage, advances Australia’s Antarctic interests and sets policy for efficient and sustainable use of water resources. This report profiles the
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17
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Australian Public Sector: Department of Foreign Affairs and Trade |
Oct 2009 |
$895.00 |
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The Department of Foreign Affairs and Trade (DFAT) is responsible for advancing the interests of Australia and Australians internationally. This report profiles the agency and its ICT organisation, major ICT projects and vendor relationships.
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18
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Australian Public Sector: Customs and Border Protection Service |
Oct 2009 |
$895.00 |
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The Australian Customs and Border Protection Service (Customs) is responsible for the security and integrity of Australia's borders. It works closely with other government and international agencies to detect and deter unlawful movement of goods
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19
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The regulatory approach to next-generation access: Asia-Pacific |
Oct 2009 |
$1,495.00 |
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It is widely recognised that a handful of Asian countries (notably Japan, Korea and Singapore) rank at the top of the table for rolling out super-fast broadband networks, creating and implementing necessary regulatory measures in
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20
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Understanding the TCO of SaaS CRM and KM in the contact centre |
Oct 2009 |
$2,495.00 |
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This report looks at the current trends in the hosted contact centre customer relationship management (CRM) and knowledge management (KM) markets, and the effects on enterprise balance sheets of software-as-a-service (SaaS) versus on-premises solutions. It
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21
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BPO snapshot: Affiliated Computer Services |
Oct 2009 |
$895.00 |
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This report takes a look at ACS's business at the mid-point of 2009, just before the acquisition approach by Xerox. It provides insight into ACS's business composition, performance and strategy.
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22
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Australian federal government ICT market 2008/2009: overview |
Oct 2009 |
$3,495.00 |
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This report provides an overview of the Australia federal government IT market, examining the drivers of the government’s IT procurement as they impact vendors, the dimensions of the market and the achievements of the major
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23
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Mobile strategies for rural India |
Oct 2009 |
$2,495.00 |
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As mobile services in Indian urban markets are reaching saturation, rural markets are becoming an important frontier for industry growth. However, due to low ARPU and the higher cost of providing services in rural areas,
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24
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Study shows socioeconomic benefits of FTTH adoption |
Oct 2009 |
$895.00 |
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A recent study conducted by Ovum showed definite socioeconomic benefits to individuals and communities connected to the Internet with FTTH (fiber to the home). The study — consisting of a consumer survey, in-person interviews, and
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25
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Anite |
Oct 2009 |
$895.00 |
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Fiscal 2009 has been a landmark year for Anite. The group has finally sold off its public sector business and has become a more focused and more profitable business, in line with its long-term strategic
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