Enterprise Investment Reality Check 2009: European Enterprises Opt for Multivendor,

Enterprise Investment Reality Check 2009: European Enterprises Opt for Multivendor, Low-Cost Application Management Strategies - Vendor Loyalty Fades

Published By: IDC
April 2009
R104-39104
Online Download $1,500.00

Description

IDC's annual European Services Survey of 553 enterprises and public sector organizations, conducted in February 2009, has taken on increased importance this year, as it brings a fresh overview of IT services and business services spending plans, investment priorities, attitudes to outsourcing and offshoring, ability to access the right skills, and general expectations of the impact of the current economic environment in Europe. This study analyzes application outsourcing trends among European companies and focuses on:

Enterprises' general attitude and perceived value of application outsourcing Impact of the economic environment on application outsourcing decisions Key factors for successful application outsourcing Key motivations to switch the incumbent application outsourcing provider

Table of Contents

Table of Contents
IDC Opinion
In This Insight
Situation Overview
Partnership Attitude Brings Success in AM in Europe
Multisource Application Strategy Works for One-in-Five European Organizations
Selective Outsourcing is the Preferred Strategy at One-Third of European Organizations
Consortia a Hit with Europe's Mid-Tier Organizations
Two-in-Five Organizations do it all In-House or Have no Defined Application Sourcing Strategy
Figure: Western Europe, Organizations' General Attitude to Application Outsourcing
Figure: Western Europe, Organizations' General attitude to Outsourcing, by Country
Economic Crisis Brings Opportunities for Application Management
Figure: Western Europe, Impact of the Economic Crisis on Decision to Outsource Applications
Table: Western Europe, Impact of the Economic Crisis on Decision to Outsource Applications
Aggressive Cost Cutting Initiatives Will be the Norm in Europe
Future Outlook
Application Management Becomes a Low-Cost Skills Game
Figure: Perceived Value to Outsourcing Applications
Application Outsourcing Providers Get No Second Chances - Switch Rate of the Incumbent Explodes
Figure: Motivations to Switch Vendor
Learn More
Related Research
Methodology
Figure: Distribution of Survey Respondents by Company Size Bands
Figure: Distribution of Survey Respondents by Vertical Market

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PUBLICATION: Enterprise Investment Reality Check 2009: European Enterprises Opt for Multivendor, Low-Cost Application Management Strategies - Vendor Loyalty Fades
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