Enterprises Need to Say “I Do” to the Marriage of CRM and Social Media

Enterprises Need to Say “I Do” to the Marriage of CRM and Social Media

Published By: Yankee Group
June 2009
R388-3177
Online Download $995.00
Global Site License $2,295.00

Description

This year social media will solidify its place within the realm of traditional business applications. Although social media is a disruptive technology, its real benefit will come when businesses incorporate it within day-to-day customer life cycle processes to engage in real-time customer conversations.

Table of Contents

Please Note: Due to the brevity and/or nature of the content posted, there is no table of contents available for this report.

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PUBLICATION: Enterprises Need to Say “I Do” to the Marriage of CRM and Social Media
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	Online Download	$995.00
	Global Site License	$2,295.00
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MindBranch, Inc., 131 Ashland St., Suite 200 North Adams, MA 01247 tel: 800-774-4410 fax: +1-413-664-9791 www.mindbranch.com