European IT Outsourcing Markets

• Executive Summary
  
  
  
  • The Growing Importance of IT Outsourcing
    
  • Major Market Trends
    
  • Major Technology Trends
    
  • Major Competitive Factors
    
  • Conclusions
    
  
  
• Introduction to the Industry
  
  
  
  • Industry Development
    
  • Industry Issues
    
  • Industry Structure
    
  • Technology Issues
    
  • Definition of Market Segments
    
  • Legal Issues
    
  • Market Engineering Research Methodology
    
  • Glossary of Terms
    
  
  
• Information Technology at the Heart of the Organisation
  
  
  
  • Defining the "Core Business"
    
  • The Cost Reduction Paradox
    
  • Outsourcing of Specialist FunctionsProvides a Middle-Line
    
  • Staff Shortages
    
  • How Much Is Your Data Worth?
    
  • Size IS Important
    
  • Strategic Implications of Outsourcing IT
    
  
  
• Year 2000--Staring Into the Abyss
  
  
  
  • Background
    
  • Embedded Chip Problems Will Drain Resources
    
  • Software Compliance Issues
    
  • Hardware Compliance Issues
    
  • Economic Implications
    
  • Public Sector Issues
    
  • Private Sector Issues
    
  • Year 2000 Strategic Planning
    
  
  
• Strategies for European Monetary Union
  
  
  
  • Implications of Monetary Union
    
  • Macro Economic Implications
    
  • EMU Compliance--Not Yet a Reality
    
  • Three Year Changeover Period Causes Problems
    
  • Where is the Euro?
    
  • Opportunities Presented by EMU Changeover
    
  • Financial Programs Fail the "Currency Test"
    
  • Strategic Objectives of Organisations
    
  
  
• Electronic Commerce--the Next Big Thing?
  
  
  
  • What is E-commerce?
    
  • E-commerce--the IT Industry Hyperbole
    
  • Hardware and Software Issues
    
  • Outsourcing Opportunities
    
  • Europe, the United States and Cross-Border Trade
    
  
  
• The European Market for IT Outsourcing
  
  
  
  • Market Definitions and Overview
    
  • Revenues and Revenue Growth Rates
    
  • Pricing Trends
    
  • Market and Technology Trends
    
  • Competitive Analysis and Market Share
    
  • The UK IT Outsourcing Market
    
  • The German IT Outsourcing Market
    
  • The French IT Outsourcing Market
    
  • The Italian IT Outsourcing Market
    
  • The Iberian Peninsula IT Outsourcing Market
    
  • The Scandinavian IT Outsourcing Market
    
  • The Benelux Countries IT Outsourcing Market
    
  • The Rest-of-Europe IT Outsourcing Market
    
  
  
• Forecasts of the European Whole IT Department Outsourcing Market
  
  
  
  • Market Definitions and Overview
    
  • Revenues and Revenue Growth Rates
    
  • Pricing Trends
    
  • Market and Technology Trends
    
  • Competitive Analysis
    
  
  
• Forecasts of the European Systems Integration Outsourcing Market
  
  
  
  • Market Definitions and Overview
    
  • Revenues and Revenue Growth Rates
    
  • Pricing Trends
    
  • Market and Technology Trends
    
  • Competitive Analysis and Market Share
    
  
  
• Forecasts of the European Systems Development Outsourcing Market
  
  
  
  • Market Definitions and Overview
    
  • Revenues and Revenue Growth Rates
    
  • Pricing Trends
    
  • Market and Technology Trends
    
  • Competitive Analysis and Market Share
    
  
  
• Forecasts of the European Systems Management Outsourcing Market
  
  
  
  • Market Definitions and Overview
    
  • Revenues and Revenue Growth Rates
    
  • Pricing Trends
    
  • Market and Technology Trends
    
  • Competitive Analysis and Market Share
    
  
  
• Forecasts of the European Process Management Outsourcing Market
  
  
  
  • Market Definitions and Overview
    
  • Revenues and Revenue Growth Rates
    
  • Pricing Trends
    
  • Market and Technology Trends
    
  • Competitive Analysis and Market Share
    
  
  
• Forecasts of the European Network Management Outsourcing Market
  
  
  
  • Market Definitions and Overview
    
  • Revenues and Revenue Growth Rates
    
  • Pricing Trends
    
  • Market and Technology Trends
    
  • Competitive Analysis and Market Share
    
  
  
• Forecasts of the European Electronic Merchant Outsourcing Market
  
  
  
  • Market Definitions and Overview
    
  • Revenues and Revenue Growth Rates
    
  • Market and Technology Trends
    
  • Competitive Analysis and Market Share
    
  
  
• Strategies For Success
  
  
  
  • Strategies Based on Long-Term Relationship Building
    
  • The "Keyhole Surgery" Strategy
    
  • Strategies Based on Cost-Saving
    
  • Strategies Based on Specialist Knowledge
    
  • Strategies Based on Eliminating Capital Expenditure
    
  • Strategies Based on Niche Segmentation
    
  • Frost & Sullivan's Strategic Recommendations for Further Research
    
  
  
• Profiles of Key Industry Participants
  
  
  
  • Andersen Consulting (44) 171 438 5000
    
  • AT&T (UK) Ltd. (44) 171 925 8000
    
  • BT Syncordia Solutions (44) 1442 233 961
    
  • Cap Gemini S.A. (33) 1 47 54 50 00
    
  • Computer Sciences Corporation (44) 1252 363000
    
  • Daimler-Benz InterServices (debis) AG (49) 711 972 0
    
  • Digital Equipment Corp. (DEC) (1) 508 493 5111
    
  • EDS (1) (972) 605 6000
    
  • Enator Data AB (46) 8 749 80 00
    
  • Fujitsu Limited (81) 3 3216 3211
    
  • Granada ComputerServices International (44) 1344 484648
    
  • Hewlett-Packard S.A (41) 22 780 81 11
    
  • IBM Corporation (1) 914 765-7777
    
  • ICL (44) 1782 771 000
    
  • Logica plc (44) 171 637 9111
    
  • McDonnell InformationSystems Group Plc (MDIS) (44) 1442 232424
    
  • Origin B.V. (31) 40 2758940
    
  • Price Waterhouse (44) 171 939 3000
    
  • Sema Group (44) 171 830 4444
    
  • Wang Global Services (44) 1442 233366
    
  • Ing. C. Olivetti & C. S.p.A. (39) 125 5200
    
  • OLSY UK Ltd. (44) 181 785 6666
    
  • Wang Laboratories Inc. (1) 508 967 2036
    
  
  
• Database of Key Industry Participants
  
  
  
  • Market Participants
    
  • Related Companies
    
  
  

• Table of Figures
  
• Table of Charts