Product Type: Market Research Report
Published by: Frost & Sullivan
Published: November 2006
Product Code: R1-5213Description Hosted CRM has been one of the best success stories in the enterprise software industry. This research study looks at market trends, drivers, and restraints for the North American Hosted CRM market. It also provides market size, market share, forecasts and breakdown of the market by functional segment. Leading vendors are profiled and considerations for market penetration and growth are proposed.Table of Contents - 1 | HOSTED CRM APPLICATIONS MARKET
- Introduction
- 1. Executive Summary
- 2. Market Segmentation and Definitions
- 3. Scope and Research Methodology
- Market Dynamics
- 1. Market Trends
- 2. Market Drivers
- 3. Market Restraints
- Market Analysis
- 1. Market Analysis
- 2. Revenue Forecasts
- 3. Competitive Analysis
- 4. Vertical Adoption of Hosted CRM
- Vendor Profiles
- 1. Entellium
- 2. KANA
- 3. LandSlide
- 4. LoyaltyLab
- 5. NetSuite
- 6. Oracle Corporation
- 7. RightNow Technologies
- 8. SalesBoom
- 9. Salesforce.com
- 10. SAP AG
- 11. Soffront
- Strategic Recommendations
- 1. Strategic Recommendations for Vendors
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