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2004 Key Trends in HR BPOProduct Type: Market Research ReportPublished by: IDC Published: January 2004 Product Code: R104-14285 Description This IDC study presents a recap of 2003 performance in U.S. HR outsourcing and
business process outsourcing (BPO). Key trends that will impact HR outsourcing
and BPO in 2004 are also highlighted. The document concludes with advice for HR
outsourcing service providers for responding to and making the most of these
trends.
"In 2004, cautious optimism will continue to guide business decisions even as
the economy strengthens," said Marc Pramuk, program manager for HR Management
and Staffing Services. "This aligns well with the promised benefits of HR BPO
in reducing or avoiding costs. At the same time, a rebound in the job market
will make retention and workforce planning a greater concern to organizations ?
and highlight a new opportunity for expanding HR BPO services."Table of Contents Table of Contents IDC Opinion In This Study Situation Overview 2003 Recap Future Outlook Key Trends to Watch in 2004 Essential Guidance Actions to Consider Learn More Related Research Synopsis |
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