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Content Management Systems and Services: End-User Adoption, Implementation Benefits and Challenges, and IT Budgets

Product Type: Market Research Report
Published by: IDC
Published: January 2004
Product Code: R104-14343
Description
This document is about Content Management Systems and Services: End-User Adoption, Implementation Benefits and Challenges, and IT Budgets
Table of Contents


Table of Contents


IDC Opinion


In This Study


Methodology


Situation Overview


Current Usage for Content Management Systems and Related Services


CMS Adoption Status


Adoption of Services Related to Content Management Technologies


Figure: North America Organizations' Adoption Status for CMSs by Company Size


Figure: North America Organizations' Adoption Status for Services Related to Content Management Technology by Company Size


Table: North America Organizations' Adoption Status for CMSs by Industry (% of Respondents)


Table: North America Organizations' Adoption Status for CMSs by Industry (% of Respondents)


Table: North America Organizations' Adoption Status for Services Related to CMSs by Industry (% of Respondents)


Table: North America Organizations' Adoption Status for Services Related to CMSs by Industry (% of Respondents)


Benefits Sought or Experienced from a CMS Implementation


Figure: Benefits Sought or Experienced from a CMS Implementation Among North American Organizations by Company Size


Table: Benefits Sought or Experienced from a CMS Implementation Among North American Organizations by Industry (% of Respondents)


Table: Benefits Sought or Experienced from a CMS Implementation Among North American Organizations by Industry (% of Respondents)


Technology and Business Challenges


Figure: CMS Implementation Challenges Facing North American Organizations by Company Size


Table: CMS Implementation Challenges Facing North American Organizations by Industry (% of Respondents)


Table: CMS Implementation Challenges Facing North American Organizations by Industry (% of Respondents)


Content Management Solution Budgets


Table: North America Organizations' CMS IT Budgets in 2002 by Company Size (% of Respondents)


Table: North America Organizations' CMS IT Budgets in 2002 by Industry (% of Respondents)


Figure: North America Organizations' CMS IT Budget Direction in 2003 by Company Size


Table: North America Organizations' CMS IT Budget Direction in 2003 by Industry (% of Respondents)


Table: North America Organizations' CMS IT Budget Direction in 2003 by Industry (% of Respondents)


Future Outlook


Figure: North America Organizations' Investment Time Line for CMS by Company Size


Table: North America Organizations' Investment Time Line for CMS (% of Respondents)


Table: North America Organizations' Investment Time Line for CMS (% of Respondents)


Essential Guidance


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Related Research


Definitions


Synopsis
Ordering and More Information
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