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Are Western European Financial Services Companies Ready for Web Services?

Product Type: Market Research Report
Published by: IDC
Published: March 2004
Product Code: R104-14566
Description
This study presents the key results of IDC's European Vertical Market survey, carried out in December 2003 among banking, insurance, and other finance companies with more than 20 employees in Western European countries. The survey analysis is focused on Web interface, XML adoption, and Web services penetration. Overall, financial services institutions have shown their increasing interest towards Web-enabled solutions as well as for XML and Web services, even though in the latter case at the moment their adoption is still limited to specific small projects. The final section of the study includes a detailed analysis regarding future opportunities of Web services technology across Western European financial services. In particular, according to Mirko Corbetta, research analyst for the European IT Opportunity: Financial Services research, "The best opportunities for IT vendors in terms of market growth lie in serving brokers, stock exchanges, and securities and investment firms. This is due to the strong commitment these players have for streamlining processes and STP. However, banking institutions will be ready to implement advanced Web services solutions over the next five years, though maintaining a more pragmatic approach. Ultimately insurance companies are very interested in Web services but they are still evaluating the best way to exploit this technology."
Table of Contents


Table of Contents


IDC Opinion


In This Study


Methodology


Conceptual Framework


Sample Design


Sampling Unit: IDC's Economic Entity


Sample Quotas


Table: Vertical Market Quotas


Table: Company Size Quotas


Sample Frame and Sampling Method


Table: Number of Completes by Country


Respondents


Interviews


Questionnaires


Interview Schedule


Confidence Intervals


Weighting


Analysis of the Data


Situation Overview


Web Interface: The First Step to Standardizing Access to IT Systems


Figure: Percentage of Web-Enabled PCs in Western European Financial Services Industry


Banking


Figure: Percentage of Western European Banking Institutions That Currently Adopt a Web Interface to Manage the Following Solutions


Other Financial Services


Figure: Percentage of Western European Other Finance Institutions That Currently Adopt a Web Interface to Manage the Following Solutions


Insurance


Figure: Percentage of Western European Insurance Institutions That Currently Adopt a Web Interface to Manage the Following Solutions


Summing Up


XML: Moving Towards Automated Processes


Figure: XML Knowledge in Western European Financial Services Industry


Figure: XML Status of the Western European Banking Industry


Figure: XML Status of Western European Other Finance Industry


Figure: XML Status of the Western European Insurance Industry


Summing Up


Future Outlook


Future of Web Services in Western European Financial Services Industry


Definition


Web Services Standards


Business Implications


Web Services Adoption and Future Investment


Figure: Web Services Status of the Western European Financial Services Industry


IT Budget Dedicated to Web Services


Table: Web Services Spending Across Western European Financial Services Market in 2004


Preferred Application Implementation Using Web Services


Figure: Preferred Applications to Implement a Web Services Environment in the Western European Banking Industry


Figure: Preferred Applications to Implement a Web Services Environment in the Western European Other Finance Industry


Figure: Preferred Applications to Implement a Web Services Environment in the Western European Insurance Industry


Figure: Reasons for the Slowdown in Implementation of Web Services in the Next 12 Months for the Western European Banking Industry


Figure: Reasons for the Slowdown in Implementation of Web Services in the Next 12 Months for Western European Other Finance Industry


Figure: Reasons for the Slowdown in Implementation of Web Services in Next 12 Months for Western European Insurance Industry


Essential Guidance


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Synopsis




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