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2003 U.S. WAN Manager Survey: Managed Network Services Adoption Trends, U.S.-Only and Multinational CorporationsProduct Type: Market Research ReportPublished by: IDC Published: March 2004 Product Code: R104-14786 Description This IDC study is one of several documents in which IDC presents the results of
its annual U.S. WAN Manager Survey. This document compares the responses of
representatives from U.S.-only and multinational corporations (MNCs) on managed
network services usage and adoption patterns.
Melanie Posey, program manager for IDC's Web Hosting Services program, says,
"MNCs show a much greater affinity for managed network services than their
U.S.-only counterparts."Table of Contents Table of Contents IDC Opinion In This Study Methodology Figure: Respondents by Company Size Figure: Respondents by Number of Corporate Sites Figure: Respondents by Location of Corporate Sites Figure: Respondents by Vertical Market Situation Overview Stepping Up to the Plate: Managed Network Services Adoption Taking the Plunge: Decision Factors Figure: Separate Internal Management of Voice/Data Network and Computing-Centric IT Services by Location of Corporate Sites Figure: Plans to Purchase Managed Network Services by Location of Corporate Sites Figure: Primary Reason for Not Purchasing Managed Network Services by Location of Corporate Sites Figure: Secondary Reasons for Not Purchasing Managed Network Services by Location of Corporate Sites Scope of Managed Service Usage Figure: Primary Reason for Using/Considering Managed Network Services by Location of Corporate Sites Figure: Secondary Reasons for Using/Considering Managed Network Services by Location of Corporate Sites Table: Scope of Managed Network Service Usage by Location of Corporate Sites (% of Respondents) Figure: Use of Third-Party Management for Network-Related Functions/Responsibilities: U.S.-Only Respondents Figure: Use of Third-Party Management for Network-Related Functions/Responsibilities: MNC Respondents Figure: Use of Third-Party Management for Specific Network Elements: U.S.-Only Respondents Figure: Use of Third-Party Management for Specific Network Elements: MNC Respondents Making the Grade: Service Provider Selection and Satisfaction Table: Primary Choice for Managed Network Service Provider by Location of Corporate Sites (% of Respondents) Table: Secondary Choices for Managed Network Service Provider by Location of Corporate Sites (% of Respondents) Table: Satisfaction with Managed Network Service Provider by Location of Corporate Sites (% of Respondents) Figure: Satisfaction with Current Managed Network Service Provider by Location of Corporate Sites Figure: Willingness to Expand Service Provider's Current Network Management Responsibilities by Location of Corporate Sites Figure: Willingness to Use Current Service Provider for Expanded Network Management Responsibilities by Location of Corporate Sites Future Outlook Essential Guidance Learn More Related Research Synopsis |
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