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Canadian IS Outsourcing/Network and Desktop Outsourcing Services (NDOS) Forecasts, 2004-2008

Product Type: Market Research Report
Published by: IDC
Published: April 2004
Product Code: R104-14929
Description
This document is about Canadian IS Outsourcing/Network and Desktop Outsourcing Services (NDOS) Forecasts, 2004-2008
Table of Contents


Table of Contents


IDC Opinion


In This Study


Methodology


Situation Overview


IDC's View of Outsourcing Services


Assess Current Situation


Future Outlook


Forecast and Assumptions


IS Outsourcing


Table: Canadian Information Systems Outsourcing Services Spending (C$M)


Network and Desktop Outsourcing


Table: Canadian Network and Desktop Outsourcing Services (NDOS) Spending (C$M)


Forecast assumptions


Table: KEY FORECAST ASSUMPTIONS FOR THE CANADIAN INFORMATION SYSTEMS OUTSOURCING AND NETWORK & DESKTOP OUTSOURCING SERVICES MARKETS, 2004-2008


Essential Guidance


Key Lessons:


Lesson #1: Competition for the largest ISO contracts is intense


Lesson #2: NDOS vendors want standardization; clients want customization


Lesson #3: At long last, some governments are starting to outsource service delivery


Lesson #4: Global companies require global sourcing and global delivery


Lesson #5: Not all large ISO contracts are awarded by RFP


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Related Research


Definitions


IS Outsourcing


Synopsis




Ordering and More Information
Price and Delivery Options



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