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U.S. Residential Enhanced Calling Features and CLASS Services 2004-2008 Forecast and Analysis

Product Type: Market Research Report
Published by: IDC
Published: March 2004
Product Code: R104-14986
Description
This IDC study forecasts enhanced calling features penetration and revenue opportunities over the next five years and identifies opportunities in bundling, product innovation, and service improvements to reinvigorate the U.S. residential enhanced calling features market. This market collects over $10 billion in revenue per year, enjoys high margins, and is strategically important for household adoption of high-end consumer communications services bundles, including wireline, wireless, data, and video services. However, as residential wireline telephone subscription rates continue to fall, the negative impact on calling features penetration rates is significant, and we expect this decline to continue in the near future. "The market for caller ID and call waiting is saturated," says Wu Zhou, IDC research analyst, Residential Telecommunications Services. "The challenge ahead for residential service providers and wireline vendors is how to capitalize on shifting trends in a lucrative but maturing market."
Table of Contents


Table of Contents


IDC Opinion


In This Study


Methodology


Situation Overview


Key Market Developments


Figure: U.S. Residential Enhanced Calling Features Penetration Rates, 2002 and 2003


Figure: U.S. Regional Bell Operating Company Residential Access Lines, 1Q02?4Q03


Enhanced Calling Features Penetration Rates


Table: U.S. Residential Enhanced Calling Features and CLASS Services Penetration Rate by RBOC Region (% of Respondents)


Table: U.S. Residential Use of Enhanced Features by Subscribers of Any Feature (% of Respondents)


Market Opportunity Analysis


Table: U.S. Residential Spending on Local Services and Calling Features by RBOC Region (% of Respondents)


Table: U.S. Residential Telecommunications Services Penetration Rates, Average Monthly Billing Rates, and Demographic Profile of Early Adopters by Household Types (% Respondents)


Table: U.S. Residential Use of Enhanced Calling Features by Number of Children in Household (% of Respondents)


Future Outlook


Forecast and Assumptions


Table: Key Forecast Assumptions for the U.S. Residential Enhanced Calling Features and CLASS Services Market, 2004-2008


Table: U.S. Residential Enhanced Calling Features Households, 2004-2008 (000)


Table: U.S. Residential Call Management Service Revenue, 2004-2008


Essential Guidance


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Definitions


Synopsis




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