U.S. WAN Manager Survey: WAN Services, 2003: Industry Report

U.S. WAN Manager Survey: WAN Services, 2003

Product Type: Market Research Report
Published by: IDC
Published: March 2004
Product Code: R104-14987

Description

This document is about U.S. WAN Manager Survey: WAN Services, 2003

Table of Contents

Table of Contents

IDC Opinion

In This Study

Methodology

Figure: Respondents by Number of Employees in Company

Figure: Respondents by Number of Corporate Sites

Figure: Respondents by Location of Corporate Sites

Figure: Respondents by Time Zone

Figure: Respondents by Vertical Market

Situation Overview

Survey Findings

Key Issues Driving Network Expenditure

Application Generating the Most Network Traffic

Primary WAN Platform

Secondary WAN Platform

Private Lines

Private Line Budgets

Frame Relay

Frame Relay Network Growth

Frame Relay Budgets

ATM

ATM Budgets

Transparent LAN over Metro Ethernet

Figure: Key Issues Driving Network Expenditure

Table: Key Issues Driving Network Expenditure by Number of Employees in Company (% of Respondents)

Table: Key Issues Driving Network Expenditure by Number of Corporate Sites (% of Respondents)

Table: Key Issues Driving Network Expenditure by Location of Corporate Sites (% of Respondents)

Table: Key Issues Driving Network Expenditure by Time Zone (% of Respondents)

Table: Key Issues Driving Network Expenditure by Vertical Market (% of Respondents)

Figure: Application Generating the Most Network Traffic

Table: Application Generating the Most Network Traffic by Number of Employees in Company (% of Respondents)

Table: Application Generating the Most Network Traffic by Number of Corporate Sites (% of Respondents)

Table: Application Generating the Most Network Traffic by Location of Corporate Sites (% of Respondents)

Table: Application Generating the Most Network Traffic by Time Zone (% of Respondents)

Table: Application Generating the Most Network Traffic by Vertical Market (% of Respondents)

Figure: Primary WAN Platform Network Configuration

Table: Primary WAN Platform Network Configuration by Number of Employees in Company (% of Respondents)

Table: Primary WAN Platform Network Configuration by Number of Corporate Sites (% of Respondents)

Table: Primary WAN Platform Network Configuration by Location of Corporate Sites (% of Respondents)

Table: Primary WAN Platform Network Configuration by Time Zone (% of Respondents)

Table: Primary WAN Platform Network Configuration by Vertical Market (% of Respondents)

Figure: Percentage of Sites Connected with Primary WAN Platform Network Configuration

Table: Percentage of Sites Connected with Primary WAN Platform Network Configuration by Number of Employees in Company (% of Respondents)

Table: Percentage of Sites Connected with Primary WAN Platform Network Configuration by Number of Corporate Sites (% of Respondents)

Table: Percentage of Sites Connected with Primary WAN Platform Network Configuration by Location of Corporate Sites (% of Respondents)

Table: Percentage of Sites Connected with Primary WAN Platform Network Configuration by Time Zone (% of Respondents)

Table: Percentage of Sites Connected with Primary WAN Platform Network Configuration by Vertical Market (% of Respondents)

Figure: Secondary WAN Platform Configurations

Table: Secondary WAN Platform Configurations by Number of Employees in Company (% of Respondents)

Table: Secondary WAN Platform Configurations by Number of Corporate Sites (% of Respondents)

Table: Secondary WAN Platform Configurations by Location of Corporate Sites (% of Respondents)

Table: Secondary WAN Platform Configurations by Time Zone (% of Respondents)

Table: Secondary WAN Platform Configurations by Vertical Market (% of Respondents)

Figure: Sites Connected with Secondary WAN Platform Configurations

Table: Sites Connected with Secondary WAN Platform Configurations by Number of Employees in Company (Mean %)

Table: Sites Connected with Secondary WAN Platform Configurations by Number of Corporate Sites (Mean %)

Table: Sites Connected with Secondary WAN Platform Configurations by Location of Corporate Sites (Mean %)

Table: Sites Connected with Secondary WAN Platform Configurations by Time Zone (Mean %)

Table: Sites Connected with Secondary WAN Platform Configurations by Vertical Market (Mean %)

Figure: Private Line Speeds Installed

Table: Private Line Speeds Installed by Number of Employees in Company (% of Respondents)

Table: Private Line Speeds Installed by Number of Corporate Sites (% of Respondents)

Table: Private Line Speeds Installed by Location of Corporate Sites (% of Respondents)

Table: Private Line Speeds Installed by Time Zone (% of Respondents)

Table: Private Line Speeds Installed by Vertical Market (% of Respondents)

Figure: Function of Private Line Network

Table: Function of Private Line Network by Number of Employees in Company (% of Respondents)

Table: Function of Private Line Network by Number of Corporate Sites (% of Respondents)

Table: Function of Private Line Network by Location of Corporate Sites (% of Respondents)

Table: Function of Private Line Network by Time Zone (% of Respondents)

Table: Function of Private Line Network by Vertical Market (% of Respondents)

Figure: Applications on Private Line Network

Table: Applications on Private Line Network by Number of Employees in Company (% of Respondents)

Table: Applications on Private Line Network by Number of Corporate Sites (% of Respondents)

Table: Applications on Private Line Network by Location of Corporate Sites (% of Respondents)

Table: Applications on Private Line Network by Time Zone (% of Respondents)

Table: Applications on Private Line Network by Vertical Market (% of Respondents)

Figure: Voice Applications on Private Line Network

Table: Voice Applications on Private Line Network by Number of Employees in Company (% of Respondents)

Table: Voice Applications on Private Line Network by Number of Corporate Sites (% of Respondents)

Table: Voice Applications on Private Line Network by Location of Corporate Sites (% of Respondents)

Table: Voice Applications on Private Line Network by Time Zone (% of Respondents)

Table: Voice Applications on Private Line Network by Vertical Market (% of Respondents)

Figure: Private Line Service Budget over Next 12 Months

Table: Private Line Service Budget over Next 12 Months by Number of Employees in Company (% of Respondents)

Table: Private Line Service Budget over Next 12 Months by Number of Corporate Sites (% of Respondents)

Table: Private Line Service Budget over Next 12 Months by Location of Corporate Sites (% of Respondents)

Table: Private Line Service Budget over Next 12 Months by Time Zone (% of Respondents)

Table: Private Line Service Budget over Next 12 Months by Vertical Market (% of Respondents)

Figure: Private Line Budget Increase Percentage over Next 12 Months

Table: Private Line Budget Increase Percentage over Next 12 Months by Number of Employees in Company (% of Respondents)

Table: Private Line Budget Increase Percentage over Next 12 Months by Number of Corporate Sites (% of Respondents)

Table: Private Line Budget Increase Percentage over Next 12 Months by Location of Corporate Sites (% of Respondents)

Table: Private Line Budget Increase Percentage over Next 12 Months by Time Zone (% of Respondents)

Table: Private Line Budget Increase Percentage over Next 12 Months by Vertical Market (% of Respondents)

Figure: Private Line Budget Decrease Percentage over Next 12 Months

Table: Private Line Budget Decrease Percentage over Next 12 Months by Number of Employees in Company (% of Respondents)

Table: Private Line Budget Decrease Percentage over Next 12 Months by Number of Corporate Sites (% of Respondents)

Table: Private Line Budget Decrease Percentage over Next 12 Months by Location of Corporate Sites (% of Respondents)

Table: Private Line Budget Decrease Percentage over Next 12 Months by Time Zone (% of Respondents)

Table: Private Line Budget Decrease Percentage over Next 12 Months by Vertical Market (% of Respondents)

Figure: Frame Relay Ports Installed

Table: Frame Relay Ports Installed by Number of Employees in Company (% of Respondents)

Table: Frame Relay Ports Installed by Number of Corporate Sites (% of Respondents)

Table: Frame Relay Ports Installed by Location of Corporate Sites (% of Respondents)

Table: Frame Relay Ports Installed by Time Zone (% of Respondents)

Table: Frame Relay Ports Installed by Vertical Market (% of Respondents)

Figure: Number of Carriers from Which Frame Relay Services Are Purchased

Table: Number of Carriers from Which Frame Relay Services Are Purchased by Number of Employees in Company (% of Respondents)

Table: Number of Carriers from Which Frame Relay Services Are Purchased by Number of Corporate Sites (% of Respondents)

Table: Number of Carriers from Which Frame Relay Services Are Purchased by Location of Corporate Sites (% of Respondents)

Table: Number of Carriers from Which Frame Relay Services Are Purchased by Time Zone (% of Respondents)

Table: Number of Carriers from Which Frame Relay Services Are Purchased by Vertical Market (% of Respondents)

Figure: Frame Relay Features Currently in Use

Table: Frame Relay Features Currently in Use by Number of Employees in Company (% of Respondents)

Table: Frame Relay Features Currently in Use by Number of Corporate Sites (% of Respondents)

Table: Frame Relay Features Currently in Use by Location of Corporate Sites (% of Respondents)

Table: Frame Relay Features Currently in Use by Time Zone (% of Respondents)

Table: Frame Relay Features Currently in Use by Vertical Market (% of Respondents)

Figure: Frame Relay Features Planned for Use Within Next 12 Months or Beyond

Table: Frame Relay Features Planned for Use Within Next 12 Months or Beyond by Number of Employees in Company (% of Respondents)

Table: Frame Relay Features Planned for Use Within Next 12 Months or Beyond by Number of Corporate Sites (% of Respondents)

Table: Frame Relay Features Planned for Use Within Next 12 Months or Beyond by Location of Corporate Sites (% of Respondents)

Table: Frame Relay Features Planned for Use Within Next 12 Months or Beyond by Time Zone (% of Respondents)

Table: Frame Relay Features Planned for Use Within Next 12 Months or Beyond by Vertical Market (% of Respondents)

Figure: Frame Relay Features Not Planned for Use

Table: Frame Relay Features Not Planned for Use by Number of Employees in Company (% of Respondents)

Table: Frame Relay Features Not Planned for Use by Number of Corporate Sites (% of Respondents)

Table: Frame Relay Features Not Planned for Use by Location of Corporate Sites (% of Respondents)

Table: Frame Relay Features Not Planned for Use by Time Zone (% of Respondents)

Table: Frame Relay Features Not Planned for Use by Vertical Market (% of Respondents)

Figure: Types of Managed Services Purchased

Table: Types of Managed Services Purchased by Number of Employees in Company (% of Respondents)

Table: Types of Managed Services Purchased by Number of Corporate Sites (% of Respondents)

Table: Types of Managed Services Purchased by Location of Corporate Sites (% of Respondents)

Table: Types of Managed Services Purchased by Time Zone (% of Respondents)

Table: Types of Managed Services Purchased by Vertical Market (% of Respondents)

Figure: Percentage of Corporate Sites Purchasing Managed Services

Table: Percentage of Corporate Sites Purchasing Managed Services by Number of Employees in Company (% of Respondents)

Table: Percentage of Corporate Sites Purchasing Managed Services by Number of Corporate Sites (% of Respondents)

Table: Percentage of Corporate Sites Purchasing Managed Services by Location of Corporate Sites (% of Respondents)

Table: Percentage of Corporate Sites Purchasing Managed Services by Time Zone (% of Respondents)

Table: Percentage of Corporate Sites Purchasing Managed Services by Vertical Market (% of Respondents)

Figure: Frame Relay Network Plans in Next Two Years

Table: Frame Relay Network Plans in Next Two Years by Number of Employees in Company (% of Respondents)

Table: Frame Relay Network Plans in Next Two Years by Number of Corporate Sites (% of Respondents)

Table: Frame Relay Network Plans in Next Two Years by Location of Corporate Sites (% of Respondents)

Table: Frame Relay Network Plans in Next Two Years by Time Zone (% of Respondents)

Table: Frame Relay Network Plans in Next Two Years by Vertical Market (% of Respondents)

Figure: Plans to Migrate Traffic Away from Frame Relay Network in Next Two Years

Table: Plans to Migrate Traffic Away from Frame Relay Network in Next Two Years by Number of Employees in Company (% of Respondents)

Table: Plans to Migrate Traffic Away from Frame Relay Network in Next Two Years by Number of Corporate Sites (% of Respondents)

Table: Plans to Migrate Traffic Away from Frame Relay Network in Next Two Years by Location of Corporate Sites (% of Respondents)

Table: Plans to Migrate Traffic Away from Frame Relay Network in Next Two Years by Time Zone (% of Respondents)

Table: Plans to Migrate Traffic Away from Frame Relay Network in Next Two Years by Vertical Market (% of Respondents)

Figure: Plans to Migrate Traffic Away from Frame Relay Network

Table: Plans to Migrate Traffic Away from Frame Relay Network by Number of Employees in Company (% of Respondents)

Table: Plans to Migrate Traffic Away from Frame Relay Network by Number of Corporate Sites (% of Respondents)

Table: Plans to Migrate Traffic Away from Frame Relay Network by Location of Corporate Sites (% of Respondents)

Table: Plans to Migrate Traffic Away from Frame Relay Network by Time Zone (% of Respondents)

Table: Plans to Migrate Traffic Away from Frame Relay Network by Vertical Market (% of Respondents)

Figure: Frame Relay Service Budget over Next 12 Months

Table: Frame Relay Service Budget over Next 12 Months by Number of Employees in Company (% of Respondents)

Table: Frame Relay Service Budget over Next 12 Months by Number of Corporate Sites (% of Respondents)

Table: Frame Relay Service Budget over Next 12 Months by Location of Corporate Sites (% of Respondents)

Table: Frame Relay Service Budget over Next 12 Months by Time Zone (% of Respondents)

Table: Frame Relay Service Budget over Next 12 Months by Vertical Market (% of Respondents)

Figure: Frame Relay Service Budget Increase Percentage over Next 12 Months

Table: Frame Relay Service Budget Increase Percentage over Next 12 Months by Number of Employees in Company (% of Respondents)

Table: Frame Relay Service Budget Increase Percentage over Next 12 Months by Number of Corporate Sites (% of Respondents)

Table: Frame Relay Service Budget Increase Percentage over Next 12 Months by Location of Corporate Sites (% of Respondents)

Table: Frame Relay Service Budget Increase Percentage over Next 12 Months by Time Zone (% of Respondents)

Table: Frame Relay Service Budget Increase Percentage over Next 12 Months by Vertical Market (% of Respondents)

Figure: Frame Relay Service Budget Decrease Percentage over Next 12 Months

Table: Frame Relay Service Budget Decrease Percentage over Next 12 Months by Number of Employees in Company (% of Respondents)

Table: Frame Relay Service Budget Decrease Percentage over Next 12 Months by Number of Corporate Sites (% of Respondents)

Table: Frame Relay Service Budget Decrease Percentage over Next 12 Months by Location of Corporate Sites (% of Respondents)

Table: Frame Relay Service Budget Decrease Percentage over Next 12 Months by Time Zone (% of Respondents)

Table: Frame Relay Service Budget Decrease Percentage over Next 12 Months by Vertical Market (% of Respondents)

Figure: ATM Port Speeds Installed

Table: ATM Port Speeds Installed by Number of Employees in Company (% of Respondents)

Table: ATM Port Speeds Installed by Number of Corporate Sites (% of Respondents)

Table: ATM Port Speeds Installed by Location of Corporate Sites (% of Respondents)

Table: ATM Port Speeds Installed by Time Zone (% of Respondents)

Table: ATM Port Speeds Installed by Vertical Market (% of Respondents)

Figure: ATM Features Currently in Use

Table: ATM Features Currently in Use by Number of Employees in Company (% of Respondents)

Table: ATM Features Currently in Use by Number of Corporate Sites (% of Respondents)

Table: ATM Features Currently in Use by Location of Corporate Sites (% of Respondents)

Table: ATM Features Currently in Use by Time Zone (% of Respondents)

Table: ATM Features Currently in Use by Vertical Market (% of Respondents)

Figure: ATM Features Planned for Use Within Next 12 Months or Beyond

Table: ATM Features Planned for Use Within Next 12 Months or Beyond by Number of Employees in Company (% of Respondents)

Table: ATM Features Planned for Use Within Next 12 Months or Beyond by Number of Corporate Sites (% of Respondents)

Table: ATM Features Planned for Use Within Next 12 Months or Beyond by Location of Corporate Sites (% of Respondents)

Table: ATM Features Planned for Use Within Next 12 Months or Beyond by Time Zone (% of Respondents)

Table: ATM Features Planned for Use Within Next 12 Months or Beyond by Vertical Market (% of Respondents)

Figure: ATM Features Not Planned for Use

Table: ATM Features Not Planned for Use by Number of Employees in Company (% of Respondents)

Table: ATM Features Not Planned for Use by Number of Corporate Sites (% of Respondents)

Table: ATM Features Not Planned for Use by Location of Corporate Sites (% of Respondents)

Table: ATM Features Not Planned for Use by Time Zone (% of Respondents)

Table: ATM Features Not Planned for Use by Vertical Market (% of Respondents)

Figure: ATM Service Budget over Next 12 Months

Table: ATM Service Budget over Next 12 Months by Number of Employees in Company (% of Respondents)

Table: ATM Service Budget over Next 12 Months by Number of Corporate Sites (% of Respondents)

Table: ATM Service Budget over Next 12 Months by Location of Corporate Sites (% of Respondents)

Table: ATM Service Budget over Next 12 Months by Time Zone (% of Respondents)

Table: ATM Service Budget over Next 12 Months by Vertical Market (% of Respondents)

Figure: Transparent LAN over Ethernet Port Speeds Installed

Table: Transparent LAN over Ethernet Port Speeds Installed by Number of Employees in Company (% of Respondents)

Table: Transparent LAN over Ethernet Port Speeds Installed by Number of Corporate Sites (% of Respondents)

Table: Transparent LAN over Ethernet Port Speeds Installed by Location of Corporate Sites (% of Respondents)

Table: Transparent LAN over Ethernet Port Speeds Installed by Time Zone (% of Respondents)

Table: Transparent LAN over Ethernet Port Speeds Installed by Vertical Market (% of Respondents)

Figure: Number of Metro Ethernet Ports Installed

Table: Number of Metro Ethernet Ports Installed by Number of Employees in Company (% of Respondents)

Table: Number of Metro Ethernet Ports Installed by Number of Corporate Sites (% of Respondents)

Table: Number of Metro Ethernet Ports Installed by Location of Corporate Sites (% of Respondents)

Table: Number of Metro Ethernet Ports Installed by Time Zone (% of Respondents)

Table: Number of Metro Ethernet Ports Installed by Vertical Market (% of Respondents)

Future Outlook

Table: WAN Services Budget Plans over Next 12 Months

Essential Guidance

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Related Research

Abbreviations

Synopsis

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