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Worldwide CRM Applications 2004-2008 Forecast: Stability Is a Welcome SightProduct Type: Market Research ReportPublished by: IDC Published: April 2004 Product Code: R104-15006 Description This document is about Worldwide CRM Applications 2004-2008 Forecast: Stability Is a Welcome SightTable of Contents Table of Contents IDC Opinion In This Study Methodology Customer Relationship Management Applications Market Definitions CRM Applications Marketing Automation Sales Automation Customer Service and Contact Center "Other" CRM Situation Overview The Worldwide CRM Applications Market in 2003 Table: Worldwide CRM Applications Revenue by Segment, 2001-2003 ($M) Future Outlook Forecast and Assumptions CRM Applications Forecast, 2004?2008 Worldwide Table: Worldwide CRM Applications Revenue by Region and Operating Environment, 2003-2008 ($M) Table: Key Forecast Assumptions for the CRM Applications Market, 2004-2008 By Geographic Region Figure: Worldwide CRM Applications Revenue by Region, 2003 and 2008 By Operating Environment Figure: Worldwide CRM Applications Revenue by Operating Environment, 2003 and 2008 Essential Guidance Learn More Related Research Synopsis |
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