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CRM Analytics: Market Dynamics and Vendor StrategiesProduct Type: Market Research ReportPublished by: IDC Published: April 2004 Product Code: R104-15033 Description This document is about CRM Analytics: Market Dynamics and Vendor StrategiesTable of Contents Table of Contents IDC Opinion In This Study Situation Overview Introduction Key Trends and Hot Topics Pricing Optimization Web Site Analytics Future Outlook Vendor Strategies Essential Guidance Actions to Consider Learn More Related Research Synopsis |
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