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Emergence of Mobile CRM in Western Europe - Vendor StrategiesProduct Type: Market Research ReportPublished by: IDC Published: April 2004 Product Code: R104-15036 Description This document is about Emergence of Mobile CRM in Western Europe - Vendor StrategiesTable of Contents Table of Contents IDC Opinion In This Study Methodology Executive Summary Table: CRM Application Vendors - Overview of Mobile Offering Situation Overview Mobilization of Business Applications What is Mobile CRM? CRM Applications Table: CRM Functionality The Elements of Mobile CRM Figure: Mobile CRM ? A Subset of CRM Types of Mobility Figure: Types of Mobile CRM Why Mobile CRM? Mobile CRM ? A Business Case on Trial Vendor Profiles ACCPAC Amdocs Astea Coheris Dejima E.piphany Logotec NetSuite Oncontact Oracle PeopleSoft Pivotal ProspectSoft Salesforce.com Sage CRM Solutions SAP Siebel Soffront SuperOffice Future Outlook Revenue Opportunities for Mobile Operators? Essential Guidance To CRM Vendors To Mobile Operators To Enterprise Users Learn More Related Research Synopsis |
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