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Canadian Back Office Solution Services Market Forecast, 2004-2008

Product Type: Market Research Report
Published by: IDC
Published: June 2004
Product Code: R104-15404
Description

This study of the Canadian back office solutions services market and the supply chain management solutions services market presents IDC Canada's preliminary forecast for the period 2004 to 2008 and discusses the key market drivers and trends reshaping these specific segments. Specifically, five-year forecasts are provided for IT consulting, systems integration, network consulting & integration, and custom application development services for both categories.

This report answers three primary questions:

How did the Canadian back office solution services market fare in 2003? What can suppliers in the Canadian back office solution services market expect in 2004 and beyond? What actions does IDC recommend to its clients to successfully compete in the Canadian back office solution services market?

"IDC Canada predicts that 2004 will mark the turning point for the Canadian back office solution services market, with modest growth starting in 2004 and continuing through the near-term future," says Nigel Wallis, Senior Analyst for Professional Services Research at IDC Canada. "As the demand for these solutions matures, vendors must focus on maximizing business profitability through adjusting their sales and delivery models to accommodate to this new market reality or they will be disadvantaged compared to their competitors."

Table of Contents


Table of Contents


IDC Opinion


In This Study


Methodology


Market Definitions


Back Office Solution Services


Finance Application Services


Human Resource Application Services


Other Back Office Services


Supply Chain Management (SCM)


Supply chain planning (SCP)


Supply chain execution (SCE)


Procurement and sourcing


Product life-cycle management (PLM)


Situation Overview


Software Market Overview


Enterprise Applications Market


Back Office Market Trends in 2003


Status of ERP Solution in Canada


Figure: Adoption Status of ERP Solutions in Canada, 2003


Table: Technology Investment Priorities Rated as Targeting Top Business Issues (% or respondents)


Supply Chain Management (SCM) Solution Trends in 2003


Figure: Increasing Interest in SCM-Related Priorities, 2001-2003


Status of SCM Solutions in Canada


Figure: Current SCM Solution Market Penetration in Canada, 2003


Future Outlook


Forecast and Assumptions


Canadian IT Services Assumptions


Table: Key Assumptions for IT Services Forecast, 2004-2008


Back Office Solution Services Forecast & Assumptions


Table: Key Assumptions for Back Office Solution Services Forecast, 2004-2008


Back Office Solution Services Forecast


Table: Canadian Back Office Services Forecast, 2003-2008 (C$M)


Table: Canadian ERP Professional Services Forecast, 2003-2008 (C$M)


Figure: Canadian ERP Professional Services Forecast, 2003-2008 (C$M)


Project vs. Contract Services Opportunities


Figure: The Evolving ERP Solution Services Market, Project versus Contract Spending


Supply Chain Management Forecast & Assumptions


Table: Key Assumptions for Supply Chain Management Services Forecast, 2004-2008


Table: Canadian SCM Professional Services Forecast, 2003-2008 (C$M)


Figure: Canadian SCM Professional Services Forecast, 2003-2008 (C$M)


Figure: The Evolving SCM Solution Services Market, Project versus Contract


Essential Guidance


Back Office Services


Supply Chain Management Services


Learn More


Related Research


Methodology


Research Inputs


Consulting & Integration Forecast: Engagement View to Spending


Definitions


Market Definitions


Solution Services Markets


Back Office Solution Services


Finance Application Services


Accounting


Treasury management


Human Resource Application Services


Human Resource Management


Payroll


Other Back Office Services


Inventory Management


Procurement/Sales-Order Processing


Maintenance Management


Project Management


Supply Chain Management (SCM)


Supply chain planning (SCP)


Supply chain execution (SCE)


Procurement and sourcing


Product life-cycle management (PLM)


Exceptions and exclusions


Synopsis




Ordering and More Information
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