Worldwide Knowledge Management Software 2004-2008 Forecast: Access Is the Key to Growth

This IDC study presents IDC's 2003 sizing of and a five-year forecast for the knowledge management (KM) access and infrastructure software market for revenue by region (North America, Western Europe, Asia/Pacific, and the rest of the world [ROW]). Readers of this study will have a better understanding of the market directions within the KM software market. This document updates the forecasts found in Worldwide Knowledge Management Software Forecast, 2002?2007 (IDC #29402, May 2003).

"Managing knowledge has moved beyond academic applications to become a standard for enhancing business processes across the enterprise spurring robust growth in 2003. Demand for technologies used to provide access to experts, applications, and information will continue to be strong over the next five years. ? Brian McDonough, research manager, Enterprise Portal Software and Packaged Composite Applications